Can I temporarily elevate a user’s permissions without changing their profile?

Can I temporarily elevate a user’s permissions without changing their profile?

No, you cannot temporarily elevate a user’s permissions without changing their profile. In Zoho FSM, a user’s permissions are determined by their assigned profile. To grant additional access, you must update the user’s profile to one that includes the required permissions.
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To update a user’s profile:
  1. Go to Workforce > Users.



  2. Open the user’s detail page by clicking their name.



  3. Click Edit.



  4. Choose the Profile field to the desired profile from the drop down.
    Click Save.

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Changing a user’s profile will update their permissions and access levels according to the new profile.