How to create a custom profile in Zoho FSM?

How to create a custom profile in Zoho FSM?

To create a custom profile:
  1. Go to Setup.
  2. Under Security Control, select Profiles.
  3. Click New Profile, or use the More Options (⋯) menu to clone an existing profile.



  4. In the Clone a Profile popup, select a base profile to clone.
    1. Enter a name and description.
    2. Click Create.



  5. Make the required changes.
    Click Save.

For more details about custom profiles, refer help : Custom Profiles in Zoho FSM