What happens to open appointments when a user is deleted?

What happens to open appointments when a user is deleted?

When a user is deleted in Zoho FSM, you will be prompted to transfer ownership of their records — including open appointments — to another active user. All their assigned appointments, work orders, notes, and related data will be reassigned to the selected user during the deletion process. 


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                                                                                                                                    • Related Articles

                                                                                                                                    • What happens to appointments when a user is deleted?

                                                                                                                                      When a user is deleted in Zoho FSM, you will be prompted to transfer ownership of their records—including service appointments to another user. All service appointments assigned to the deleted user, regardless of status (New, Scheduled, Dispatched, ...
                                                                                                                                    • Why can’t a user create Service Appointments in Zoho FSM Mobile App?

                                                                                                                                      A user may be unable to create Service Appointments if their profile does not have the required Create permission enabled. Enabling Create permission for Service Appointments Go to Setup → Profiles. Open the profile assigned to the user. Enable the ...
                                                                                                                                    • Tips - Service Appointments

                                                                                                                                      Is there a provision to reschedule appointments? Can we reschedule an appointment for past and future dates? Yes. In the appointment details overlay, you have the option to reschedule the appointment. You can change the dates, field agent, and more. ...
                                                                                                                                    • Service Appointments

                                                                                                                                      Service appointments are jobs created for carrying out the services in a work order. These service appointments are assigned to field agents or crew who will then perform the services at the contact location. As many service appointments as the ...
                                                                                                                                    • What happens to attachments if the parent note is deleted?

                                                                                                                                      If the parent note is deleted, all attachments associated with that note will also be deleted. This includes: Files uploaded directly within the note. Files added through the Attachments tab, but linked to that note. Once the parent note is deleted, ...
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