Features | Edition | ||
Free | Standard | Professional | |
Fixed Base Price | Free | 30.00 USD (billed monthly) | 45.00 USD (billed monthly) |
300.00 USD (billed annually) | 420.00 USD (billed annually) | ||
Number of Appointments per month | 30 | 60 | 60 |
Charges for additional appointments will be calculated based on the volume. Customers will be able to choose the additional appointments they need while purchasing the edition. | |||
Number of Invoices | 30 | 60 | 60 |
Number of Users | 20 | 200 | 200 |
Number of Appointments per month* | Volume-based Price (in USD) | |||
Standard | Professional | |||
Monthly | Annually | Monthly | Annually | |
60 | 30 | 300 | 45 | 420 |
100 | 50 | 480 | 75 | 720 |
150 | 75 | 720 | 110 | 1080 |
200 | 100 | 960 | 150 | 1440 |
300 | 130 | 1200 | 200 | 1920 |
400 | 160 | 1560 | 250 | 2400 |
500 | 190 | 1800 | 300 | 3000 |
750 | 240 | 2400 | 375 | 3720 |
1000 | 290 | 2880 | 450 | 4440 |
1250 | 340 | 3360 | 525 | 5160 |
1500 | 390 | 3840 | 600 | 6000 |
2000 | 490 | 4800 | 750 | 7440 |
3000 | 665 | 6600 | 1000 | 9960 |
4000 | 815 | 8040 | 1200 | 12000 |
5000 | 965 | 9600 | 1400 | 13920 |
6000 | 1085 | 10800 | 1550 | 15480 |
7000 | 1205 | 12000 | 1700 | 16920 |
8000 | 1315 | 13080 | 1835 | 18240 |
9000 | 1415 | 14040 | 1955 | 19440 |
10000 | 1515 | 15120 | 2075 | 20640 |
12500 | 1740 | 17400 | 2325 | 23160 |
15000 | 1965 | 19560 | 2575 | 25680 |
17500 | 2165 | 21600 | 2800 | 27960 |
20000 | 2365 | 23640 | 3025 | 30240 |
25000 | NA | NA | 3425 | 34200 |
30000 | NA | NA | 3825 | 38160 |
Features | Edition | |||
Free | Standard | Professional | ||
Work Order Management | ||||
Requests | ✔ | ✔ | ✔ | |
Estimates | ✔ | ✔ | ✔ | |
Work Orders
Service Line Items Part Line Items Service Task Line Items | ✔
10/work order 10/work order | ✔
20/work order 20/work order 10/service line item | ✔
30/work order 30/work order 15/service line item | |
Service Task |
| 5/service | 10/service | |
Service Report | 1/appointment | 5/appointment | 10/appointment | |
Gantt View | ✔ | ✔ | ✔ | |
Map View |
| ✔ | ✔ | |
Calendar View | ✔ | ✔ | ✔ Day, Week, Month views | |
Trips |
| ✔ | ✔ | |
Time Sheet |
| ✔ | ✔ | |
Multi-currency |
| 10/organization | 20/organization | |
Multi-day appointments |
|
| ✔ | |
Maintenance Plans | ||||
Scheduled Maintenances |
|
| ✔ 200 active Total 500 | |
Contact Management | ||||
Customers | ✔ | ✔ | ✔ | |
Companies | ✔ | ✔ | ✔ | |
Customer History | ✔ | ✔ | ✔ | |
Notes | ✔ | ✔ | ✔ | |
Notifications | ✔ | ✔ | ✔ | |
Custom Notifications |
| ✔ | ✔ | |
Timeline | ✔ | ✔ | ✔ | |
Advanced Filters | ✔ | ✔ | ✔ | |
Contact Merge |
| ✔ | ✔ | |
Workforce Management | ||||
Users | 20 | 200 | 200 | |
Skills | 10/organization | 20/organization | 50/organization | |
Crew |
| 20/organization | 50/organization | |
Work Type |
| 50/organization | 100/organization | |
Service Territories |
| 20/organization | 50/organization | |
Business Hours |
| ✔ | ✔ | |
Holiday | ✔ | ✔ | ✔ | |
Time Off |
| ✔ | ✔ | |
Field Agent Live Location Tracking |
| ✔ | ✔ | |
Service Management | ||||
Services And Parts | ✔ | ✔ | ✔ | |
Asset Management | ||||
Manage Assets |
|
| ✔ | |
Inventory Control (Powered by Zoho Inventory*) | ||||
Serial Number Tracking |
|
| ✔ | |
Multiple Warehouses |
|
| ✔ | |
Billing (Powered by Zoho Invoice) | ||||
2-way sync between FSM and Zoho Invoice/Books |
| ✔ | ✔ | |
Invoices | ✔ | ✔ | ✔ | |
Online Payments | ✔ | ✔ | ✔ | |
Taxes (Specific to local currencies and tax laws)†| ✔ | ✔ | ✔ | |
Product Customization | ||||
Custom Fields |
| 3/field type/module (max 10/module) | 15/field type/module (max 50/module) | |
FSM List Views | ✔ | ✔ | ✔ | |
Custom Views |
| 5/module | 10/module | |
Automation | ||||
Workflow Rules | 1 active/module Total 3/module | 3 active/module Total 5/module | 5 active/module Total 7/module | |
Time-based Workflow Rules |
|
| 3 active/module Total 5/module | |
Custom Functions |
| 3/module | 5/module | |
Standalone Functions |
| 3/organization | 5/organization | |
Field Updates | 1/module | 3/module | 5/module | |
Email Template | 1/module | 3/module | 10/module | |
Email Notification | 1/module | 3/module | 5/module | |
Webhooks |
| 5/module | 10/module | |
Reports | ||||
Standard Reports | ✔ | ✔ | ✔ | |
Dashboard | ✔ | ✔ | ✔ | |
Data Administration | ||||
File Storage | 2 GB/organization | 5 GB/organization | 5 GB/organization | |
Data Storage | 100,000 records | 500,000 records | 500,000 records | |
Import Data | 1000 records/batch | 10000 records/batch | 20000 records/batch | |
Export Data | ✔ | ✔ | ✔ | |
Import History | ✔ | ✔ | ✔ | |
Security and Privacy | ||||
Custom Profiles |
| 10/organization | 15/organization | |
Data Encryption (EAR) | ✔ | ✔ | ✔ | |
Audit Trail | ✔ | ✔ | ✔ | |
GDPR Compliance | ✔ | ✔ | ✔ | |
Developer Tools | ||||
APIs (Daily call limit) | 5000/Day/Org | 25000/Day/Org | 25000/Day/Org | |
APIs Window Limit | 2500/User/Min | 5000/User/Min | 5000/User/Min | |
API Concurrency Limit | 5/Client/Org | 15/Client/Org | 15/Client/Org | |
Connections |
| ✔ | ✔ | |
Webforms |
| 3 Active/module Total 100/module | 10 Active/module Total 100/module | |
Mobile Support | ||||
Mobile App for Field Techs | ✔ | ✔ | ✔ | |
Offline Data Access |
| ✔ | ✔ |
| Standard |
Invoices Add-on | Each additional set of 50 invoices will cost 5 USD |
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