Features	Edition
	Free	Standard	Professional	Premium
Fixed Base Price	Free	30.00 USD (billed monthly)	45.00 USD (billed monthly)	55.00 USD (billed monthly)
		300.00 USD (billed annually)	420.00 USD (billed annually)	480.00 USD (billed annually)
Number of Appointments per month	30	60	60	60
		Charges for additional appointments will be calculated based on the volume. Customers will be able to choose the additional appointments they need while purchasing the edition.   Note: Please take the time to familiarize yourself with how appointment usage is calculated.
Number of Invoices	30	60	60	60
Number of Users	20	200	200	500

To view the pricing information in your currency, refer to this link.

Number of Appointments per month*	Volume-based Price (in USD)
	Standard		Professional		Premium
	Monthly	Annually	Monthly	Annually	Monthly	Annually
60	30	300	45	420	55	480
100	50	480	75	720	90	840
150	75	720	110	1080	135	1320
200	100	960	150	1440	180	1800
300	130	1200	200	1920	250	2520
400	160	1560	250	2400	320	3240
500	190	1800	300	3000	390	3840
750	240	2400	375	3720	490	4920
1000	290	2880	450	4440	590	5880
1250	340	3360	525	5160	690	6840
1500	390	3840	600	6000	790	7920
2000	490	4800	750	7440	990	9840
3000	665	6600	1000	9960	1340	13440
4000	815	8040	1200	12000	1640	16440
5000	965	9600	1400	13920	1940	19440
6000	1085	10800	1550	15480	2140	21360
7000	1205	12000	1700	16920	2340	23400
8000	1315	13080	1835	18240	2500	24960
9000	1415	14040	1955	19440	2620	26160
10000	1515	15120	2075	20640	2740	27360
12500	1740	17400	2325	23160	2990	29880
15000	1965	19560	2575	25680	3240	32400
17500	2165	21600	2800	27960	3465	34680
20000	2365	23640	3025	30240	3690	36840
25000	NA	NA	3425	34200	4090	40920
30000	NA	NA	3825	38160	4490	44880
35000	NA	NA	4175	41640	4840	48360
40000	NA	NA	4525	45240	5190	51840
50000	NA	NA	5125	51240	5790	57840

A quote can be requested from the sales team for anything more than 50000 appointments per month.

*The number of invoices available will be equal to the number of appointments

Features	Edition
	Free		Standard	Professional	Premium
Work Order Management
Requests	✔		✔	✔	✔
Estimates   Standard Estimates Optional Line Items	✔   ✔		✔   ✔ ✔	✔   ✔ ✔	✔   ✔ ✔
Work Orders   Service Line Items Part Line Items Service Task Line Items	✔   10/work order 10/work order		✔   20/work order 20/work order 10/service line item	✔   30/work order 30/work order 15/service line item	✔   50/work order 50/work order 50/service line item
Service Appointments   Time Slot Queue Based (All Day) Multi-day	✔     ✔ ✔		✔     ✔ ✔	✔     ✔ ✔   ✔	✔     ✔ ✔   ✔
Service Task			5/service	10/service	20/service
Service Report	1/appointment		5/appointment	10/appointment	20/appointment
Record Templates				40/module	100/module
Gantt View	✔		✔	✔	✔
Grid View				✔	✔
Map View			✔	✔	✔
Calendar View	✔ Day, Week views		✔ Day, Week views	✔ Day, Week, Month views	✔ Day, Week, Month views
Trips	1/appointment		20/appointment	50/appointment	100/appointment
Time Sheet	10/appointment		10/appointment	15/appointment	50/appointment
Multi-currency			10/organization	20/organization	30/organization
Job Costing				✔	✔
Notes and Attachments   Unified Notes View	✔     ✔		✔     ✔	✔     ✔	✔     ✔
Maintenance Plans
Scheduled Maintenances				✔ 500 active Total 800	✔ 1000 active Total 1500
Contact Management
Customers	✔		✔	✔	✔
Companies	✔		✔	✔	✔
Customer History	✔		✔	✔	✔
Notes	✔		✔	✔	✔
Notifications	✔		✔	✔	✔
Custom Notifications			✔	✔	✔
Timeline	✔		✔	✔	✔
Advanced Filters	✔		✔	✔	✔
Contact Merge			✔	✔	✔
Workforce Management
Users	20		200	200	500
Equipments	✔		✔	✔	✔
Crew			20/organization	50/organization	100/organization
Skills					100/organization
Service Territories			20/organization	50/organization	100/organization
Attendance	✔		✔	✔	✔
Availability   Business Hours Shifts Holiday Time Off	✔		✔   ✔ ✔	✔   ✔ ✔	✔ 25/organization ✔ ✔
Field Agent Live Location Tracking			✔	✔	✔
Service Management
Services And Parts	✔		✔	✔	✔
Asset Management
Manage Assets				✔	✔
Billing (Powered by Zoho Invoice)
Country-specific Taxes†	✔		✔	✔	✔
Retainer Invoices			✔	✔	✔
Invoices   Grouped Invoice	✔		✔	✔   ✔	✔   ✔
Payments	✔		✔	✔	✔
Payment Gateway Integration	✔		✔	✔	✔
2-way sync between FSM and Zoho Invoice/Books			✔	✔	✔
Product Customization
Module Custom Fields	Max 10/module		Max 100/module	Max 200/module	Max 300/module
Limits for each field type
Text & Choice fields (these include Single Line, Multi Line, Phone, Email, Pick List, URL, Multi-Select Pick List)	10/module		35/module	70/module	110/module
Decimal & Currency fields	10/module		15/module	30/module	40/module
Date Time & Long Integer fields	10/module		20/module	40/module	60/module
Checkbox	5/module		10/module	20/module	30/module
Number	5/module		10/module	20/module	30/module
Date	5/module		10/module	20/module	30/module
Job Sheets       Repeating Table Inspection Table				✔ 50 Active Total 100     2/job sheet 2/job sheet	✔ 100 Active Total 200     5/job sheet 5/job sheet
Job Sheets Custom Fields				Max 300/job sheet	Max 400/job sheet
Limits for each field type in Job Sheets
Text & Choice fields (Single Line, Multi Line, Phone, Email, Pick List, URL, Multi-Select Pick List, Check List, Radio Choice)				110/job sheet	145/job sheet
Decimal & Currency fields				40/job sheet	55/job sheet
Date Time & Long Integer fields				60/job sheet	80/job sheet
Checkbox				30/job sheet	40/job sheet
Number & Rating fields				30/job sheet	40/job sheet
Date				30/job sheet	40/job sheet
Image Upload				30/job sheet	40/job sheet
FSM List Views	✔		✔	✔	✔
Custom Views	10/module		50/module	100/module	100/module
PDF Templates			100/module	100/module	200/module
Automation
Workflow Rules	3 active/module Total 5/module		5 active/module Total 10/module	10 active/module Total 20/module	20 active/module Total 30/module
Time-based Workflow Rules				10 active/module Total 20/module	25 active/module Total 50/module
Custom Functions			5/module	10/module	20/module
Standalone Functions			5/organization	10/organization	20/organization
Field Updates	1/module		3/module	5/module	20/module
Email Template	1/module		3/module	10/module	20/module
Email Notification	1/module		3/module	5/module	20/module
Webhooks			5/module	10/module	20/module
Reports
Standard Reports	✔		✔	✔	✔
Custom Reports			10/module Total 30	20/module Total 50	50/module Total 100
Scheduled Reports					Max 50 schedules
Dashboard	✔		✔	✔	✔
Customer Insights					✔
Workforce Insights					✔
Data Management
Mass Update				✔	✔
File Storage	1 GB/organization		10 GB/organization + 2GB/100 appointments	10 GB/organization + 2GB/100 appointments	10 GB/organization + 2GB/100 appointments
Additional File Storage			15 USD/month for 25 GB	15 USD/month for 25 GB	15 USD/month for 25 GB
Data Storage	100,000 records		500,000 records	500,000 records	1,000,000 records
Import Data	1000 records/batch		10000 records/batch	20000 records/batch	50000 records/batch
Export Data   Records/Export Submodule Records Parallel Exports	✔   5000 5000		✔   10000 10000 3	✔   25000 25000 5	✔   50000 50000 5
Security and Privacy
Custom Profiles			10/organization	15/organization	20/organization
Territory-Based Permissions					✔
Field Permissions					✔
Data Encryption (EAR)	✔		✔	✔	✔
Audit Trail	✔		✔	✔	✔
GDPR Compliance	✔		✔	✔	✔
Developer Tools
APIs (Daily call limit)	5000/Day/Org		25000/Day/Org	50000/Day/Org	100000/Day/Org
APIs Window Limit	2500/User/Min		5000/User/Min	5000/User/Min	5000/User/Min
API Concurrency Limit	5/Client/Org		15/Client/Org	15/Client/Org	15/Client/Org
Connections			✔	✔	✔
Webforms			3 Active/module Total 100/module	10 Active/module Total 100/module	20 Active/module Total 100/module
Mobile Support
Mobile App for Field Techs	✔		✔	✔	✔
Offline Data Access			✔	✔	✔
Channels
Email
Sender Email			10/organization	50/organization	100/organization
Telephony
Zoho’s Built-In Telephony (powered by Twilio)				✔	✔
Zoho Voice				✔	✔
Telephony Marketplace				✔	✔
WhatsApp Business Messaging
WhatsApp Templates				10/module	20/module
WhatsApp Notifications				10/module	20/module
Zoho Integrations
Zoho Books			✔	✔	✔
Zoho Invoice			✔	✔	✔
Zoho CRM			✔	✔	✔
Bigin by Zoho CRM			✔	✔	✔
Zoho Desk			✔	✔	✔
Zoho Analytics				✔	✔
Zoho Flow			✔	✔	✔
Third-Party Integrations
Zapier			✔	✔	✔