Editions and Pricing

Editions and Pricing

 The details of the various FSM editions and their pricing details are mentioned below.

Features

Free

Standard

Fixed Base Price

Free

$30.00 / month

 $25.00 / month

Billed Annually

Number of Appointments

30

60

Charges for additional appointments will be calculated based on the volume. Customers will be able to choose the additional appointments they need while purchasing the edition.

Number of Invoices

30

60

Number of Users

20

100

Volume based pricing

Number of Appointments per month*

Volume-based Price (in $)

 

Billed Monthly                 Billed Annually

60

30

25

100

50

40

150

75  

60

200

100

80

300

130

100

400

160

130

500

190

150

750

240

200

1000

290

240

1250

340

280

1500

390

320

2000

490

400

3000

665

550

4000

815

670

5000

965

800

A quote can be requested from the sales team for anything more than 5000 appointments per month.
*The number of invoices available will be equal to the number of appointments

Complete Feature Comparison

Features

Free

Standard

Work Order Management

Requests

✔

✔

Estimates

✔

✔

Work Orders


Service Line Items
Part Line Items

✔


10/work order
10/work order

✔


20/work order
20/work order

Service Task

 

5/service line item

Service Report

1/appointment

5/appointment

Gantt View

✔

✔

Map View


✔

Calendar View
           âœ”
           âœ”

Trips

 

✔

Time Sheet

 

✔

Multi-currency

 

20/organization

Multi-day appointments

 

✔

Contact Management

Customers

✔

✔

Companies

✔

✔

Customer History

✔

✔

Notes

✔

✔

Notifications

✔

✔

Custom Notifications

 

✔

Timeline

✔

✔

Advanced Filters

✔

✔

Contact Merge
           âœ”
           âœ”

Workforce Management

Users

✔

✔

Skills

10/organization

20/organization

Crew

 

20/organization

Work Type

 

✔

Service Territories

 

20/organization

Business Hours

 

✔

Holiday
          ✔
           âœ”

Time Off

 

✔

Field Agent Live Location Tracking

 

✔

Service Management

Services And Parts

✔

✔

Asset Management

Manage Assets

✔

✔

Billing (Powered by Zoho Invoice)

2-way sync between FSM and Zoho Invoice/Books


✔

Invoices

✔

✔

Online Payments

✔

✔

Taxes (Specific to local currencies and tax laws)

✔

✔

Inventory Control (Powered by Zoho Inventory*)

Serial Number Tracking

 

✔

Multiple Warehouses

 

✔

Product Customization

Custom Fields

 

3/field type

(max 10/module)

FSM List Views

✔

✔

Custom Views

           5/module

Automation

Workflow Rules

1 active/module

Total 3/module

3 active/module

Total 5/module

Custom Functions

1/module

3/module

Standalone Functions

 3/organization

Field Updates

1/module

             3/module

Email Template
           1/module
3/module
Email Notification
           1/module
Total 1/workflow rule
3/module
Total 1/workflow rule
Webhooks

5/module

Analytics

Standard Reports

✔

✔

Dashboard
           âœ”
           âœ”

Data Administration

Import Data

1000 records/batch

20000 records/batch

Export Data

✔

✔

Import History

✔

✔

Security and Privacy

Custom Profiles


10/organization

Data Encryption (EAR)

✔

✔

Audit Trail

✔

✔

GDPR Compliance

✔

✔

Developer Tools

APIs

             âœ”

             âœ”

Connections

 

✔

Mobile Support

Mobile App for Field Techs

✔

✔

*Available only in the editions Professional and above

Add-Ons

 

Standard

Invoices Add-on

Each additional set of 50 invoices will cost $5

FAQs

  1. Does FSM offer a free edition?
    Yes. In the FSM free edition, up to 30 appointments, and 30 invoices can be created for free in a month.

  2. Is there a trial version for FSM?
    A 15-day, free trial of the Standard plan is available after which it will be downgraded to the Free edition.

  3. How can the number of users be increased beyond 100?
    You need to contact the support team to increase the number of users beyond 100.

  4. Is Zoho FSM a part of Zoho One?
    No, Zoho FSM is not a part of Zoho One.

  5. Will the terminated and cancelled appointments be deducted from the appointments available for a month?
    Yes, the terminated and cancelled appointments will be deducted from the appointments available for a month. Any service appointment created irrespective of their subsequent status will be considered for usage.

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