Editions and Pricing

Editions and Pricing

 The details of the various FSM editions and their pricing details are mentioned below.

Features

Free

Standard

Fixed Base Price

Free

$30.00 / month

 $25.00 / month

Billed Annually

Number of Appointments

30

60

Charges for additional appointments will be calculated based on the volume. Customers will be able to choose the additional appointments they need while purchasing the edition.

Number of Invoices

30

60

Number of Users

20

100

Volume based pricing

Number of Appointments per month*

Volume-based Price (in $)

 

Billed Monthly                 Billed Annually

60

30

25

100

50

40

150

75  

60

200

100

80

300

130

100

400

160

130

500

190

150

750

240

200

1000

290

240

1250

340

280

1500

390

320

2000

490

400

3000

665

550

4000

815

670

5000

965

800

A quote can be requested from the sales team for anything more than 5000 appointments per month.
*The number of invoices available will be equal to the number of appointments

Complete Feature Comparison

Features

Free

Standard

Work Order Management

Requests

Estimates

Work Orders


Service Line Items
Part Line Items



10/work order
10/work order



20/work order
20/work order

Service Task

 

5/service line item

Service Report

1/appointment

5/appointment

Gantt View

Map View


Calendar View
           ✔
           ✔

Trips

 

Time Sheet

 

Multi-currency

 

20/organization

Multi-day appointments

 

Contact Management

Customers

Companies

Customer History

Notes

Notifications

Custom Notifications

 

Timeline

Advanced Filters

Contact Merge
           ✔
           ✔

Workforce Management

Users

Skills

10/organization

20/organization

Crew

 

20/organization

Work Type

 

Service Territories

 

20/organization

Business Hours

 

Holiday
          ✔
           ✔

Time Off

 

Field Agent Live Location Tracking

 

Service Management

Services And Parts

Asset Management

Manage Assets

Billing (Powered by Zoho Invoice)

2-way sync between FSM and Zoho Invoice/Books


Invoices

Online Payments

Taxes (Specific to local currencies and tax laws)

Inventory Control (Powered by Zoho Inventory*)

Serial Number Tracking

 

Multiple Warehouses

 

Product Customization

Custom Fields

 

3/field type

(max 10/module)

FSM List Views

Custom Views

           5/module

Automation

Workflow Rules

1 active/module

Total 3/module

3 active/module

Total 5/module

Custom Functions

1/module

3/module

Standalone Functions

 3/organization

Field Updates

1/module

             3/module

Email Template
           1/module
3/module
Email Notification
           1/module
Total 1/workflow rule
3/module
Total 1/workflow rule
Webhooks

5/module

Analytics

Standard Reports

Dashboard
           ✔
           ✔

Data Administration

Import Data

1000 records/batch

20000 records/batch

Export Data

Import History

Security and Privacy

Custom Profiles


10/organization

Data Encryption (EAR)

Audit Trail

GDPR Compliance

Developer Tools

APIs

             ✔

             ✔

Connections

 

Mobile Support

Mobile App for Field Techs

*Available only in the editions Professional and above

Add-Ons

 

Standard

Invoices Add-on

Each additional set of 50 invoices will cost $5

FAQs

  1. Does FSM offer a free edition?
    Yes. In the FSM free edition, up to 30 appointments, and 30 invoices can be created for free in a month.

  2. Is there a trial version for FSM?
    A 15-day, free trial of the Standard plan is available after which it will be downgraded to the Free edition.

  3. How can the number of users be increased beyond 100?
    You need to contact the support team to increase the number of users beyond 100.

  4. Is Zoho FSM a part of Zoho One?
    No, Zoho FSM is not a part of Zoho One.

  5. Will the terminated and cancelled appointments be deducted from the appointments available for a month?
    Yes, the terminated and cancelled appointments will be deducted from the appointments available for a month. Any service appointment created irrespective of their subsequent status will be considered for usage.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION





                        Still can't find what you're looking for?

                        Write to us:  support@zohoforms.com


                              



                            



                          Manage your brands on social media

                              Zoho Marketing Automation

                                Zoho Sheet Resources

                                 




                                    Zoho Forms Resources


                                      Secure your business
                                      communication with Zoho Mail


                                      Mail on the move with
                                      Zoho Mail mobile application

                                        Stay on top of your schedule
                                        at all times


                                        Carry your calendar with you
                                        Anytime, anywhere




                                              Zoho Sign Resources

                                                Sign, Paperless!

                                                Sign and send business documents on the go!

                                                Get Started Now


                                                    Zoho SalesIQ Resources



                                                        Zoho TeamInbox Resources



                                                                Zoho DataPrep Resources



                                                                  Zoho DataPrep Demo

                                                                  Get a personalized demo or POC

                                                                  REGISTER NOW


                                                                    Design. Discuss. Deliver.

                                                                    Create visually engaging stories with Zoho Show.

                                                                    Get Started Now










                                                                                          • Related Articles

                                                                                          • Service Report Customization

                                                                                            Customize Service Report The template of the service report can be customized as per your requirements. To customize the service report template, do the following: Navigate to Setup > Customization > Service Report. From the Choose Appointment to ...
                                                                                          • General

                                                                                            Is Zoho FSM part of Zoho One? Zoho FSM is not part of Zoho One. What are the integrations offered by Zoho FSM? Zoho FSM is currently integrated with Zoho Invoice/Books. FSM's integration with Invoice (or Books), and the two-way sync between FSM and ...
                                                                                          • Configure Field Service Process

                                                                                            Status Bar You can configure the name, and description associated with the status of a work order, service appointment, estimates, or a request. The settings configured here will reflect in the service appointment bars, and the Dispatch Console Left ...
                                                                                          • Profiles and Permissions

                                                                                            A Profile defines the set of permissions and accessibility within the application. In FSM, there are two types of profiles: Standard Profiles Custom Profiles Standard Profiles There are five standard or built-in profiles in the Zoho FSM application: ...
                                                                                          • Integration Errors

                                                                                            The integration between FSM and CRM can fail due to several reasons. The reasons and the resolution for these integration errors are explained in the below sections. Currency Mismatch If the currency defined in FSM does not match with that in CRM, ...
                                                                                          Wherever you are is as good as
                                                                                          your workplace

                                                                                            Resources

                                                                                            Videos

                                                                                            Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                            eBooks

                                                                                            Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                            Webinars

                                                                                            Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                            CRM Tips

                                                                                            Make the most of Zoho CRM with these useful tips.



                                                                                              Zoho Show Resources