Using FSM Mobile Offline
- Details of the appointments for seven days from the current data will be cached and will be available offline.
- Automatic synchronization of the mobile app data with the web app data will be scheduled for 8 am daily.
Enabling Offline Mobile
- Log in to Zoho FSM mobile app.
- Click Settings in the left menu.
- Click Offline app settings.
- Turn on Enable Offline Mode.
Automatic Data Synchronization
- The user has logged out of the mobile app
- There is no internet connectivity
- Any settings (e.g. battery optimization) in the phone that restricts such activity
Using the Offline Mode
- Details of the appointments for seven days from the current data will be available offline. For example, if the current date is January 20th, then details of the appointments from January 20th to January 26th will be available in the offline mode.
- A maximum of 200 appointments in the 7-day window will be available.
Feature | Availability |
Check-In or Check-Out | Disabled |
Appointment details like - Status Updates - Service Line Items - Part Line Items Required - Notes - Trips - Time Sheets - Service Report - Invoice - Map View |
Cannot be performed Read-only Read-only Read-only Read-only Read-only Read-only Read-only Non-functional |
Notifications | Disabled |
Time Off | Disabled |
Search | Disabled |
Profile | Disabled |
Logout | Disabled |
Syncing Data
- Click Sync Now in the left menu.
Disable Offline
- Click Settings in the left menu.
- Click Offline app settings.
- Turn off Enable Offline Mode.
Remove Offline Data
- Click Settings in the left menu.
- Click Delete Cached Data.
- Click Delete in the confirmation message.
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