Dispatch Console Gantt

Dispatch Console Gantt

The Gantt view shows the service appointments in a timeline. To see the Gantt view, navigate to the Dispatch Console module and click the Gantt tab. All the scheduled service appointments for a field technician or crew will be shown in its row in the Gantt view. Click the service appointment bar in the Gantt to view the details.

Upon clicking a scheduled service appointment in the Service Appointment List, its service appointment bar in the Gantt view will be highlighted (see screenshot below). There is a date filter in the Gantt area. This filter will help you view a different set of service appointments from the one that is displayed in the left pane.

Single day and Multi-day timeline

In the Gantt view of the Dispatch Console, the appointments can be seen in a single-day timeline or in a seven-day timeline. These two timelines can be viewed by selecting the Day or Week tabs.

Absence in Dispatch Console

The period when a field technician or members of a crew are on leave will be indicated in the Gantt view (see screenshot below).

The resource absences can be created from the mobile app.

Availability in Crew

In the Gantt view, the timeline will display information about the availability of technicians in a Crew.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now

            Get started with Zoho Sign

            in a few quick steps!

            Download Help Guide

                      Still can't find what you're looking for?

                      Write to us: support@zohoforms.com



                          Zoho Marketing Automation

                            Zoho Sheet Resources


                                Zoho Forms Resources

                                  Secure your business
                                  communication with Zoho Mail

                                  Mail on the move with
                                  Zoho Mail mobile application

                                    Stay on top of your schedule
                                    at all times

                                    Carry your calendar with you
                                    Anytime, anywhere

                                          Zoho Sign Resources

                                            Sign, Paperless!

                                            Sign and send business documents on the go!

                                            Get Started Now

                                                Zoho SalesIQ Resources

                                                    Zoho TeamInbox Resources

                                                            Zoho DataPrep Resources

                                                              Zoho DataPrep Demo

                                                              Get a personalized demo or POC

                                                              REGISTER NOW

                                                                Design. Discuss. Deliver.

                                                                Create visually engaging stories with Zoho Show.

                                                                Get Started Now

                                                                                      • Related Articles

                                                                                      • Dispatch Console Resources List

                                                                                        The Service Resources List is displayed on the left side of the Gantt chart. Only active territories assigned to the logged in user will be shown here and the active field technicians and crew for the selected date will be displayed here. The ...
                                                                                      • Dispatch Console Left Panel

                                                                                        The left panel of the Dispatch Console will list the service appointments, and work orders whose details can be viewed in the Gantt or Map view. Service Appointments List By default, the service appointments list will be displayed on the left panel. ...
                                                                                      • Dispatch Console Map

                                                                                        The Map view displays the location of the field technicians and the service addresses of the appointments. To see the Map view, navigate to the Dispatch Console module and click the Maps tab. Choose which field technicians are shown  You can view the ...
                                                                                      • Dispatch Console

                                                                                        The Dispatch Console is the task board for scheduling and dispatching the service appointments. It contains all the information that a Dispatch Console would require for assigning a service appointment to a field technician or crew. The Dispatch ...
                                                                                      • Manage Service Appointments

                                                                                        Scheduling Service Appointments All the service appointments in the Dispatch Console are initially scheduled by assigning them to a field technician or crew. Appointments can be scheduled from the Work Order Details page, as mentioned here. This can ...
                                                                                      Wherever you are is as good as
                                                                                      your workplace



                                                                                        Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                                                        Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                                                        Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                                                        CRM Tips

                                                                                        Make the most of Zoho CRM with these useful tips.

                                                                                          Zoho Show Resources