Time spent working on an appointment can be logged using Time Sheets. The time sheet entries can be recorded by the field technician from the FSM mobile app. Time sheets can be also be recorded from the FSM web app.
Create Time Sheets
- Log in to Zoho FSM mobile app.
- From the Home screen or the My Service Appointments screen, select the appointment you want to add the time sheets to.
- Click the Start Timer icon  under Time Sheet Entry.
- Add a description for the time sheet entry and click Start.
If you start a time sheet entry without starting the work, the status of the appointment will automatically get updated.
- Click the Stop Timer icon  under Time Sheet Entry.
You can also stop the timer for an entry from the Time Sheets tab. Total hours spent so far on the appointment will be displayed. Multiple time sheet entries can be added to an appointment.
Time Sheet can also be added from the FSM web app.
View Time Sheets
You can view all the time sheet entries for an appointment by clicking View Time Sheet under Time Sheet Entry.
All the time sheet entries for the appointment can be under the Time Sheets tab. Under My Entries all entries made by the logged in Technician is displayed. Under All Entries, entries made by all the Technicians assigned to the appointment are displayed. The entries will be grouped by the technician name. All Entries will be displayed only for lead of the appointment.
You can view the Time Sheet entries in the web app by selecting the Time Sheet tab in the Service Appointment overlay.
You can also view the Time Sheet entries under the Working Hours section of the Service Report. Select the Service Report tab in the Service Appointment overlay and scroll down to Working Hours.
The Time Sheet entries can also be viewed under the Working Hours section of the Service Report in the mobile app.
Edit Time Sheets
You can edit or delete time sheet entries. From under the Time Sheets
tab of an appointment, click the More Options
] and select the desired option.
You can also edit or delete the time sheet entries from the web app.
Time Sheet Reports
The consolidated details of the time sheet entries of all the field technicians can be viewed in the Time Sheet Report.