Calendar Integration

Calendar Integration

Tracking remote assistance sessions can be challenging, especially when managing multiple sessions. Integrating Zoho Lens with Zoho Calendar ensures that all your scheduled remote assistance sessions are synced automatically, helping you stay organized and never miss a scheduled remote session.

  • Automatic scheduling of remote sessions in your calendar.

  • Timely reminders to keep you informed of upcoming sessions.

  • Enhanced organization by preventing scheduling conflicts.

  • Improved customer experience with punctual, hassle-free support.


 How to integrate Zoho Lens with Zoho Calendar 

  1. Log in to your Zoho Calendar account

  2. Click the Settings icon in the top-right corner.

  3. Under App Calendar, select Zoho Lens 

  4. Click Subscribe to the required department to sync sessions scheduled from that department.

  5. Once subscribed, Zoho Lens sessions will be added to your Zoho Calendar automatically for seamless scheduling.


 

How to schedule sessions in Zoho Lens 

  1. Log in to your Zoho Lens account and click Schedule a Session. 

  2. Enter the session details like the Customer's email address, session title, and description.

  3. Select the Date and Time and set Reminder for the session.

  4. Click Schedule. The session will be added to your integrated calendar automatically if you have subscribed to Zoho Lens in Zoho Calendar.

  5. Click the session title on the scheduled date to view all relevant session details at anytime.