Can I, as an admin, monitor the emails that my users send using their organization accounts?
To monitor the outgoing emails for specific users, you can set up outgoing email forwarding from the Email Policy section in the Control Panel. The emails sent by all the users for whom the policy has been applied will be forwarded to the email address that you specify. Refer this help page for more instructions.
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Related Articles
What is an email policy?
An email policy is one that defines the organization's email sending and receiving parameters. It helps the administrator in applying varying privileges to each set of users. You can restrict the email addresses and domains to which emails can be ...What is email forwarding?
Email forwarding is the process by which emails that are sent to a specific account are forwarded automatically to the email addresses specified in the control panel. This is mainly done for collaboration or delegation purposes. Learn more.How do I enable email forwarding for an account?
In the Mail Accounts section in the Control Panel, select the user for whom you'd like to add the email forwarding. In the Mail Forwarding section, click Add mail forward, enter the email id you want to forward it to, and click Save. Learn more.How do I set up an email policy?
To set up an email policy, login to your Zoho Mail Control Panel, go to the Email Policy section in the left menu bar and select Add New Policy. You can now select your preferences in each criteria and map it to the relevant set of users. Learn more.Can an administrator restrict users from configuring their organization accounts in IMAP clients?
Yes. You can disable the permissions to configure your organization account on IMAP clients (iPhone, Outlook, Thunderbird etc.) from the Email Policy section in the Control Panel. While setting up the email policy, switch off the IMAP Access option ...