How can I control the Spam being delivered to my users accounts?

How can I control the Spam being delivered to my users accounts?

The organization administrators can set up Spam Control rules for their organization based on SPF Failure, DKIM failure, Organization Blacklists and so on. The rules can control whether the emails should be bounced back, or sent to quarantine. Refer here for detailed instructions. 

    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION









                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • How to reduce the number of spam I receive?

                                                                                                                Zoho Mail spam filters check all the emails based on various criteria like IP reputation, SPF, DKIM, User Policy, etc. and will process accordingly. Based on the results, the Zoho Mail server will decide if your email should be delivered to the Inbox ...
                                                                                                              • How do I get the details of users currently added in the organization?

                                                                                                                You can use the Export users option in the organization to export the details of all users including first name, last name, email address and so on.  In the Control Panel, User Details section, select the users and click the Export Users link. A CSV ...
                                                                                                              • How do I set the Spam control policy for the group?

                                                                                                                In the Control Panel, navigate to the Groups section. Select the required group, and under the Anti-Spam menu, define your spam preferences. Learn more.
                                                                                                              • What is blocked list of an organization?

                                                                                                                The organization blocked list can be defined for those senders and domains that you suspect might be spam. Navigate to the Spam control section in the Control Panel and add the relevant email addresses and domains to the Blocked List tab.  You can ...
                                                                                                              • How long will my spam emails stay in the Spam folder?

                                                                                                                The emails in Spam folders are retained for a fixed period of time after which they are permanently deleted. By default, the emails that are older than (or received before) 30 days will be automatically cleared periodically. You can configure this ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources