How can I reset a user's password as an administrator?
As an administrator, you can reset a user's password by following these steps:
- Login to Zoho Mail Admin Console and navigate to Users in the left pane.
- Search and navigate to the user you want to change/reset the password.
- On the user's page, navigate to Security and then select Change Password in the left menu.
- Enter the password you want to set for the user and confirm the same again.
- You can check the Force user to change password on next login option if you don't want the user to continue with the password provided by you.
- You can check the Sign out of all devices option to make sure the account is secure.
- Once done, click Change.
You have successfully changed the password of the user. After updating the password, you can give the password to the respective user so that they can log in to their account. Refer here for more instructions.
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