How can I reset a user's password as an administrator?

How can I reset a user's password as an administrator?

 As an administrator, you can reset a user's password by following these steps:
  1. Login to Zoho Mail Admin Console and navigate to Users in the left pane.
  2. Search and navigate to the user you want to change/reset the password.
  3. On the user's page, navigate to Security and then select Change Password in the left menu.
  4. Enter the password you want to set for the user and confirm the same again.
  5. You can check the Force user to change password on next login option if you don't want the user to continue with the password provided by you.
  6. You can check the Sign out of all devices option to make sure the account is secure.
  7. Once done, click Change.
You have successfully changed the password of the user. After updating the password, you can give the password to the respective user so that they can log in to their account. Refer here for more instructions. 

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION










                                    You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                        Manage your brands on social media

                                          Zoho Desk Resources

                                          • Desk Community Learning Series


                                          • Digest


                                          • Functions


                                          • Meetups


                                          • Kbase


                                          • Resources


                                          • Glossary


                                          • Desk Marketplace


                                          • MVP Corner


                                          • Word of the Day


                                            Zoho Marketing Automation

                                              Zoho Sheet Resources

                                               

                                                  Zoho Forms Resources


                                                    Secure your business
                                                    communication with Zoho Mail


                                                    Mail on the move with
                                                    Zoho Mail mobile application

                                                      Stay on top of your schedule
                                                      at all times


                                                      Carry your calendar with you
                                                      Anytime, anywhere




                                                            Zoho Sign Resources

                                                              Sign, Paperless!

                                                              Sign and send business documents on the go!

                                                              Get Started Now




                                                                      Zoho TeamInbox Resources



                                                                              Zoho DataPrep Resources



                                                                                Zoho DataPrep Demo

                                                                                Get a personalized demo or POC

                                                                                REGISTER NOW


                                                                                  Design. Discuss. Deliver.

                                                                                  Create visually engaging stories with Zoho Show.

                                                                                  Get Started Now









                                                                                                      • Related Articles

                                                                                                      • How do I change the login password for Zoho?

                                                                                                        Change Account Password The Zoho Mail users can change their Password from the General section in Zoho Mail Suite.  Steps to change the current Password:  Log in to www.zoho.com/mail Click Settings >> General  Select Change Password Provide the ...
                                                                                                      • How do I delete a user's account from the organization?

                                                                                                        When a user has resigned from the organization, you can remove the user account from the organization. When you remove the user account from the organization, the user's data will be removed from all the associated apps. If you are sure to delete the ...
                                                                                                      • How do I access the Control Panel?

                                                                                                        You can access your Zoho Mail Control Panel by logging into the Control Panel with your Admin or Super Admin credentials. Alternatively, you can also click on your profile picture on the top right portion of your mailbox, and click the Control Panel ...
                                                                                                      • Is it possible to disable all services for a particular user?

                                                                                                        Yes. Navigate to the User Details section in the Control Panel, and locate the Status menu. Click Disable User under the Status menu to disable all services for that user. 
                                                                                                      • How do I get the details of users currently added in the organization?

                                                                                                        You can use the Export users option in the organization to export the details of all users including first name, last name, email address and so on.  In the Control Panel, User Details section, select the users and click the Export Users link. A CSV ...
                                                                                                        Wherever you are is as good as
                                                                                                        your workplace

                                                                                                          Resources

                                                                                                          Videos

                                                                                                          Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                          eBooks

                                                                                                          Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                          Webinars

                                                                                                          Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                          CRM Tips

                                                                                                          Make the most of Zoho CRM with these useful tips.



                                                                                                            Zoho Show Resources