What are Retry Mails or Retry Queues?

What are Retry Mails or Retry Queues?

When the emails are sent from your account, in case the recipient server does not accept the emails due to temporary errors, such emails will be moved to Retry queues. The emails will not be bounced back to senders for temporary errors (451.x.x). 

The mails sent from the domain to outside mail servers may sometimes be bounced due to some temporary errors in the recipient servers. Such mails will not be bounced to senders, but will queue up in the Retry Mail list. The sender will receive an email with the reason, after 4 hours. 

"Message sending has temporarily failed and would be tried for another x days. Message will be permanently failed if all the attempts are unsuccessful."

The emails will be automatically tried at a predefined interval automatically.


    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION









                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • Can I view all the blocked accounts in a consolidated view?

                                                                                                                Whenever any email account violates the Zoho Mail's usage policy or organization policy, the account will get blocked. The organization administrator can view those accounts in the Troubleshoot section and unblock them. Refer here for more details.
                                                                                                              • In email sharing, does the entire conversation get shared with the user?

                                                                                                                When you share an email, the entire conversation is shared with the respective user. The conversation gets shared irrespective of whether conversation view is switched on or not in your account. Learn more on email sharing here.  Useful tip: Having ...
                                                                                                              • I am receiving an alert that my mails could not be imported. Why?

                                                                                                                Emails need to be in the RFC specified format to be imported successfully. If there are any non-standard emails, those emails will not be imported to Zoho Mail. 
                                                                                                              • What should I do for Zoho Mail to identify the highlights that I send?

                                                                                                                For Zoho Mail to identify snippets in emails that you send, you need to embed a script in either the JSON-LD or Microdata format in the HTML content of the email. You should also register your domain with Zoho Mail using this link for the snippets to ...
                                                                                                              • What are email snippets?

                                                                                                                Email Snippets in Zoho Mail ensure that important information from an email is highlighted at the top of email preview. In business scenarios, there might be emails containing information that needs to be highlighted and showed to the users. This can ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources