What are MX Records?

What are MX Records?

MX Records are the DNS records of your domain which provide the details about the Mail Servers for the domain. To receive emails for your domain, the MX information needs to point to the Zoho Mail servers. The MX records for the domains hosted in Zoho are: 

Priority

Mail Server

10

mx.zoho.com

20

mx2.zoho.com

50

mx3.zoho.com


The MX records of the domain can be verified in the third party tool www.mxtoolbox.com by providing your domain name. Refer here for instructions on setting up MX records for your domain to point to Zoho.

Refer here for detailed instructions.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION





                        Still can't find what you're looking for?

                        Write to us:  support@zohoforms.com

                                                                       
                            



                            





                              You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                  Manage your brands on social media

                                    Zoho Desk Resources

                                    • Desk Community Learning Series


                                    • Digest


                                    • Functions


                                    • Meetups


                                    • Kbase


                                    • Resources


                                    • Glossary


                                    • Desk Marketplace


                                    • MVP Corner


                                    • Word of the Day


                                      Zoho Marketing Automation

                                        Zoho Sheet Resources

                                         

                                            Zoho Forms Resources


                                              Secure your business
                                              communication with Zoho Mail


                                              Mail on the move with
                                              Zoho Mail mobile application

                                                Stay on top of your schedule
                                                at all times


                                                Carry your calendar with you
                                                Anytime, anywhere




                                                      Zoho Sign Resources

                                                        Sign, Paperless!

                                                        Sign and send business documents on the go!

                                                        Get Started Now





                                                                Zoho TeamInbox Resources



                                                                        Zoho DataPrep Resources



                                                                          Zoho DataPrep Demo

                                                                          Get a personalized demo or POC

                                                                          REGISTER NOW


                                                                            Design. Discuss. Deliver.

                                                                            Create visually engaging stories with Zoho Show.

                                                                            Get Started Now










                                                                                                • Related Articles

                                                                                                • I have changed my MX records but still I am not able to receive mail?

                                                                                                  If you have updated the MX records of the domain, you can test the MX records from this third party tool, www.mxtoolbox.com by providing your domain name.  If you have your existing providers MX entry, remove that to start receiving emails.  The MX ...
                                                                                                • I am able to send emails but I am unable to receive emails.

                                                                                                  All users will be able to send emails, once the account is created by the administrator.  The MX records of the domain, determine the Email Servers of the domains. To receive emails to your domain based account, the MX Records of the domain need to ...
                                                                                                • Why am I not receiving emails from specific senders?

                                                                                                  The reason for not receiving emails from specific senders can be because of the following reasons: If local delivery is set up in your previous host, emails from the previous server get delivered internally and hence doesn't reach the Zoho Mail ...
                                                                                                • Why am I not receiving emails from my website's contact forms?

                                                                                                  Sometimes, your website hosting provider might assume that these emails should be delivered locally, as the domain name in the website and the domain name in the recipient email address is similar in most cases.  To receive these emails, change your ...
                                                                                                • Business Email Hosting with Zoho - Custom Email for your Domain

                                                                                                  in Zoho Mail, you can create custom email accounts like you@yourdomain.com for all your organization members. The steps involved are outlined below: Step 1: Verify your domain:  Please verify the domain ownership. This is required to prevent any ...
                                                                                                Wherever you are is as good as
                                                                                                your workplace

                                                                                                  Resources

                                                                                                  Videos

                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                  eBooks

                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                  Webinars

                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                  CRM Tips

                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                    Zoho Show Resources