What is the login process for SAML?

Once you have set up the SAML process, with the details provided by the SAML provider, you need to login using your custom URL for authentication. This will redirect your authentication to your provider automatically.

1. Launch your custom URL (mail.yourdomain.com)
2. This will be redirected to the SAML login page, provided in the configuration.
3. The authentication will be validated by the identitiy provider.
4. The Identity provider will provide an encrypted response to Zoho.
5. The response will be decoded and will the user will be authenticated if the response returned is 'Success'.

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