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Related Articles
Can I view all the blocked accounts in a consolidated view?
Whenever any email account violates the Zoho Mail's usage policy or organization policy, the account will get blocked. The organization administrator can view those accounts in the Troubleshoot section and unblock them. Refer here for more details.
How do I remove the access permissions for a post or a draft that I've shared?
When you share an email or post with an organization member, click the Add/View Invitees icon. Click the close icon next to the relevant member. The respective member will not be allowed to access the post or email anymore.
Where can I access the external POP accounts that I have added?
The POP accounts that you have added will be listed at the bottom of the left pane. You can click any of the accounts to view the emails from that account. Learn more.
How can an administrator unblock an account?
To unblock a blocked account (once the reason for the block has been rectified), log in to the Admin Console. Navigate to Users in the left pane. Click on the Filter button, choose Blocked Users from the drop-down. The accounts of blocked users will ...
Troubleshooting guide: Unable to receive emails.
If you're able to send emails but are not receiving emails sent to your address, here are some common causes and solutions. Case 1: You're able to send emails, but the emails sent to your email ID are not received. Check the MX record configurations ...