How can I prevent my account from getting compromised?

How can I prevent my account from getting compromised?

  1. Choose a unique and strong password.
  2. Reset the password of your account often and regularly. Ideally once every 60 days.
  3. Set up 2-factor authentication or request your admin to set it up for you.
  4. Always sign out of your account before locking your computer.
  5. Do not give your password to anyone.
  6. Do not access your email accounts with unauthorized WiFi connections.
  7. Do not give your email id on unknown websites or forums.
  8. Use the latest version of browsers, Operating System, and the updated mobile application to patch up the vulnerabilities that may have existed.
  9. Exercise reasonable precautions while sharing data from our cloud environment.
  10. Monitor devices linked to your account, active web sessions, and third-party access to spot anomalies in activities. 
  11. Manage the roles and privileges of your account with caution.
  12. Be aware of phishing and malware threats by carefully handling unfamiliar emails, suspicious websites, and links that may exploit your information by impersonating Zoho or other services you trust.

    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION









                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • How long will my spam emails stay in the Spam folder?

                                                                                                                The emails in Spam folders are retained for a fixed period of time after which they are permanently deleted. By default, the emails that are older than (or received before) 30 days will be automatically cleared periodically. You can configure this ...
                                                                                                              • How do I set the Spam control policy for the group?

                                                                                                                In the Control Panel, navigate to the Groups section. Select the required group, and under the Anti-Spam menu, define your spam preferences. Learn more.
                                                                                                              • How can I control the Spam being delivered to my users accounts?

                                                                                                                The organization administrators can set up Spam Control rules for their organization based on SPF Failure, DKIM failure, Organization Blacklists and so on. The rules can control whether the emails should be bounced back, or sent to quarantine. Refer ...
                                                                                                              • How to reduce the number of spam I receive?

                                                                                                                Zoho Mail spam filters check all the emails based on various criteria like IP reputation, SPF, DKIM, User Policy, etc. and will process accordingly. Based on the results, the Zoho Mail server will decide if your email should be delivered to the Inbox ...
                                                                                                              • What should I do when I receive spam in the inbox?

                                                                                                                Despite all the inbuilt spam filters, there is a minuscule chance for a spam email to end up in your Inbox. To avoid this, Use the Mark Spam feature. Our system is equipped to learn from user corrections and will adjust to user preference over time.  ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources