What should I do when I receive bounce messages for the emails I did not send?
- Check your sent folder for unauthorized emails. If you find any, and in case you are sure that you did not send it, there might be a chance that your account is compromised.
- In case you suspect your account is compromised,
- Change your account password immediately.
- Check User Activity log.
- Log out from all existing devices.
- Contact our support for further assistance.
- If you did not find any unauthorized emails, then the bounce emails you received will be a result of return-path spoofing. To avoid this,
- Set up a strict SPF record or request your admin.
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
Still can't find what you're looking for?
Write to us: support@zohoforms.com
|
Quick Links |
Workflow Automation |
Data Collection |
|
|
||
|
Form Templates |
||
|
|
||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Zoho Sheet Resources
Zoho Forms Resources
Zoho Sign Resources
Sign, Paperless!
Zoho TeamInbox Resources
Zoho DataPrep Resources
Design. Discuss. Deliver.
Related Articles
Why am I receiving bounce messages when I did not send any emails?
To spoof emails, spammers extract email addresses and send emails from a manipulated identity. In order to not receive any bounce message. While sending spoofed emails, in order to avoid return responses and bounce messages, spammers will edit and ...What should I do when I receive spam in the inbox?
Despite all the inbuilt spam filters, there is a minuscule chance for a spam email to end up in your Inbox. To avoid this, Use the Mark Spam feature. Our system is equipped to learn from user corrections and will adjust to user preference over time. ...How to reduce the number of spam I receive?
Zoho Mail spam filters check all the emails based on various criteria like IP reputation, SPF, DKIM, User Policy, etc. and will process accordingly. Based on the results, the Zoho Mail server will decide if your email should be delivered to the Inbox ...How long will my spam emails stay in the Spam folder?
The emails in Spam folders are retained for a fixed period of time after which they are permanently deleted. By default, the emails that are older than (or received before) 30 days will be automatically cleared periodically. You can configure this ...I am able to send emails but I am unable to receive emails.
All users will be able to send emails, once the account is created by the administrator. The MX records of the domain, determine the Email Servers of the domains. To receive emails to your domain based account, the MX Records of the domain need to ...