What should I do when I receive spam in the inbox?

What should I do when I receive spam in the inbox?

Despite all the inbuilt spam filters, there is a minuscule chance for a spam email to end up in your Inbox. To avoid this,
  1. Use the Mark Spam feature. Our system is equipped to learn from user corrections and will adjust to user preference over time. 
  2. Use Spam Control features such as Blacklist and Rejected list to fulfill your requirements.
  3. If you still notice spam emails, you can contact our support with the Header of such spam emails. 

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                                                                                                              • Related Articles

                                                                                                              • How to reduce the number of spam I receive?

                                                                                                                Zoho Mail spam filters check all the emails based on various criteria like IP reputation, SPF, DKIM, User Policy, etc. and will process accordingly. Based on the results, the Zoho Mail server will decide if your email should be delivered to the Inbox ...
                                                                                                              • What if I incorrectly mark an email as spam?

                                                                                                                Login to Zoho Mail. Go to the spam folder. Choose the respective email. Use the Mark not Spam feature and restore it to the inbox. 
                                                                                                              • How can I mark an email as spam?

                                                                                                                Use the Mark Spam feature and mark the respected email as spam.  To avoid such future emails, you can use the blacklist feature to avoid emails from a domain or an email address.
                                                                                                              • How long will my spam emails stay in the Spam folder?

                                                                                                                The emails in Spam folders are retained for a fixed period of time after which they are permanently deleted. By default, the emails that are older than (or received before) 30 days will be automatically cleared periodically. You can configure this ...
                                                                                                              • How do I set the Spam control policy for the group?

                                                                                                                In the Control Panel, navigate to the Groups section. Select the required group, and under the Anti-Spam menu, define your spam preferences. Learn more.
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