How long can I set the retention duration period?

By default, the retention period is 365 days. You can set the retention period either to a specific number of days (up to 10yrs or 3650 days) or choose ‘Retain forever’, if required.

‘Retain forever’ will never purge or delete the emails and can lead to storage requirements increasing over time. So, it is advisable to choose this option wisely.

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Related Articles
What is the default retention policy?
The default retention policy determines the period for which the emails of all users in the organization would be retained. The default retention policy for your organization can be set by your Administration while enabling eDiscovery. By default, ...
Can I create a custom retention policy?
In case there are any special or custom requirements that need certain emails to be retained for a specific period other than the set default retention period, then the administrators can define custom retention policies.
How long will the emails be retained?
Generally, emails of all user accounts are retained as per the default retention policy set by your administrator. In case, custom retention policies are configured, emails that match the criteria are retained for the retention period mentioned in ...
When will the retained email be purged from the eDiscovery storage?
Mails are retained according to the Default retention policy or the Custom retention policy defined by the administrator. Mails older than the set retention period are considered as expired emails and are purged from storage once every 10 days. ...
How to enable eDiscovery in Zoho Mail?
Zoho Mail provides a complete solution to retain, review, and export the emails related to your organization's internal, external or legal investigations. To enable eDiscovery in Zoho Mail: Log in to your Admin account at https://ediscovery.zoho.com ...