I want to enable retention for only a few user accounts. How do I configure that?

The 'Users' tab gives you an overall view of the organization's users and their eDiscovery status (enabled / disabled). Administrators can manually enable or disable eDiscovery service for users joined newly or for whom the service was already enabled.

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Related Articles
When users are added to the organization, is there a way I can automatically enable eDiscovery for them instead of having to enable it for each new user manually?
Yes, as an administrator, you can mark the checkbox for auto-enable for new users in the eDiscovery portal to enable eDiscovery for the new joiner automatically. This option is available under the 'Settings' tab. This means, every time a new user ...
How to enable eDiscovery in Zoho Mail?
Zoho Mail provides a complete solution to retain, review, and export the emails related to your organization's internal, external or legal investigations. To enable eDiscovery in Zoho Mail: Log in to your Admin account at https://ediscovery.zoho.com ...
Can I disable specific services for users?
You can disable access to specific services like POP/IMAP access, ActiveSync, email Incoming and Outgoing. Login to mailadmin.zoho.com, go to the User Accounts section and select the required user. Click the green icon respective to the service that ...
What is the default retention policy?
The default retention policy determines the period for which the emails of all users in the organization would be retained. The default retention policy for your organization can be set by your Administration while enabling eDiscovery. By default, ...
When should I enable backup?
Backup can be enabled either when eDiscovery is not available or is running simultaneously. However, unlike eDiscovery, email Backup will only retain the deleted mails of the employees in the Backup portal. The administrator can recover them from the ...