What is eDiscovery?

eDiscovery (electronic discovery) refers to a legal process of 'discovering' electronically stored information (ESI) by identifying, processing, reviewing and producing retained emails which are potentially relevant to litigation.

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Related Articles
How to enable eDiscovery in Zoho Mail?
Zoho Mail provides a complete solution to retain, review, and export the emails related to your organization's internal, external or legal investigations. To enable eDiscovery in Zoho Mail: Log in to your Admin account at https://ediscovery.zoho.com ...
What is the default retention policy?
The default retention policy determines the period for which the emails of all users in the organization would be retained. The default retention policy for your organization can be set by your Administration while enabling eDiscovery. By default, ...
How can I place a litigation hold on a specific custodian's emails?
A 'Hold' retains the email that is required for the investigation, based on a specific set of conditions. Since a single investigation or case may require to retain different sets of emails based on various conditions like the subject, received time, ...
How long can I set the retention duration period?
By default, the retention period is 365 days. You can set the retention period either to a specific number of days (up to 10yrs or 3650 days) or choose ‘Retain forever’, if required. ‘Retain forever’ will never purge or delete the emails and can lead ...
Can I create a custom retention policy?
In case there are any special or custom requirements that need certain emails to be retained for a specific period other than the set default retention period, then the administrators can define custom retention policies.