What is the difference between backup and retention / email archival?

Backup is for recovery from hardware failure or recent data corruption or loss while Retention / Email Archive is for legal compliance and long term data retention.

There are various laws like Sarbanes Oxley (SOX), HIPAA, FDIC, etc. that apply to various industries mandating data archival for legal compliance. Organizations that fall under these industry categories would be required to retain emails (incoming, outgoing and internal).

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Related Articles
I accidently deleted a mail. How can I recover it from archival or backup?
In case, eDiscovery is enabled for your user account, the administrator can recover the mail back to the mailbox from archives using the Recovery tab in the eDiscovery portal. To recover an email from the Archived emails, click here. In case, Backup ...
How to enable eDiscovery in Zoho Mail?
Zoho Mail provides a complete solution to retain, review, and export the emails related to your organization's internal, external or legal investigations. To enable eDiscovery in Zoho Mail: Log in to your Admin account at https://ediscovery.zoho.com ...
What is eDiscovery?
eDiscovery (electronic discovery) refers to a legal process of 'discovering' electronically stored information (ESI) by identifying, processing, reviewing and producing retained emails which are potentially relevant to litigation.
When should I enable backup?
Backup can be enabled either when eDiscovery is not available or is running simultaneously. However, unlike eDiscovery, email Backup will only retain the deleted mails of the employees in the Backup portal. The administrator can recover them from the ...
How will enabling retention affect the storage?
Generally, the user's allotted storage capacity is shared by the User's mailbox + eDiscovery + Backup. For instance, a user is allotted an overall storage of 100 GB. This storage can be used for any Zoho Mail feature that requires data to be stored. ...