When will the retained email be purged from the eDiscovery storage?

When will the retained email be purged from the eDiscovery storage?

Mails are retained according to the Default retention policy or the Custom retention policy defined by the administrator. Mails older than the set retention period are considered as expired emails and are purged from storage once every 10 days.

Emails on hold will not be deleted until the hold is removed by the administrator.


    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION





                        Still can't find what you're looking for?

                        Write to us:  support@zohoforms.com


                                



                            





                          Manage your brands on social media




                              Zoho Marketing Automation

                                Zoho Sheet Resources

                                 




                                    Zoho Forms Resources


                                      Secure your business
                                      communication with Zoho Mail


                                      Mail on the move with
                                      Zoho Mail mobile application

                                        Stay on top of your schedule
                                        at all times


                                        Carry your calendar with you
                                        Anytime, anywhere




                                              Zoho Sign Resources

                                                Sign, Paperless!

                                                Sign and send business documents on the go!

                                                Get Started Now





                                                        Zoho TeamInbox Resources



                                                                Zoho DataPrep Resources



                                                                  Zoho DataPrep Demo

                                                                  Get a personalized demo or POC

                                                                  REGISTER NOW


                                                                    Design. Discuss. Deliver.

                                                                    Create visually engaging stories with Zoho Show.

                                                                    Get Started Now










                                                                                          • Related Articles

                                                                                          • How will enabling retention affect the storage?

                                                                                            Generally, the user's allotted storage capacity is shared by the User's mailbox + eDiscovery + Backup. For instance, a user is allotted an overall storage of 100 GB. This storage can be used for any Zoho Mail feature that requires data to be stored. ...
                                                                                          • How long will the emails be retained?

                                                                                            Generally, emails of all user accounts are retained as per the default retention policy set by your administrator. In case, custom retention policies are configured, emails that match the criteria are retained for the retention period mentioned in ...
                                                                                          • How long can I set the retention duration period?

                                                                                            By default, the retention period is 365 days. You can set the retention period either to a specific number of days (up to 10yrs or 3650 days) or choose ‘Retain forever’, if required. ‘Retain forever’ will never purge or delete the emails and can lead ...
                                                                                          • How to enable eDiscovery in Zoho Mail?

                                                                                            Zoho Mail provides a complete solution to retain, review, and export the emails related to your organization's internal, external or legal investigations. To enable eDiscovery in Zoho Mail: Log in to your Admin account at https://ediscovery.zoho.com  ...
                                                                                          • My storage is full, what can I do about it?

                                                                                            As the storage is shared between Mailbox, Archive and Backup, you could cleanup emails from either the mailbox or the archive or backup. If all these emails are important to be retained, ask your administrator to add more storage to the account by ...
                                                                                          Wherever you are is as good as
                                                                                          your workplace

                                                                                            Resources

                                                                                            Videos

                                                                                            Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                            eBooks

                                                                                            Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                            Webinars

                                                                                            Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                            CRM Tips

                                                                                            Make the most of Zoho CRM with these useful tips.



                                                                                              Zoho Show Resources