When will the retained email be purged from the eDiscovery storage?

Mails are retained according to the Default retention policy or the Custom retention policy defined by the administrator. Mails older than the set retention period are considered as expired emails and are purged from storage once every 10 days.

Emails on hold will not be deleted until the hold is removed by the administrator.

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Related Articles
How will enabling retention affect the storage?
Generally, the user's allotted storage capacity is shared by the User's mailbox + eDiscovery + Backup. For instance, a user is allotted an overall storage of 100 GB. This storage can be used for any Zoho Mail feature that requires data to be stored. ...
How long will the emails be retained?
Generally, emails of all user accounts are retained as per the default retention policy set by your administrator. In case, custom retention policies are configured, emails that match the criteria are retained for the retention period mentioned in ...
How long can I set the retention duration period?
By default, the retention period is 365 days. You can set the retention period either to a specific number of days (up to 10yrs or 3650 days) or choose ‘Retain forever’, if required. ‘Retain forever’ will never purge or delete the emails and can lead ...
How to enable eDiscovery in Zoho Mail?
Zoho Mail provides a complete solution to retain, review, and export the emails related to your organization's internal, external or legal investigations. To enable eDiscovery in Zoho Mail: Log in to your Admin account at https://ediscovery.zoho.com ...
My storage is full, what can I do about it?
As the storage is shared between Mailbox, Archive and Backup, you could cleanup emails from either the mailbox or the archive or backup. If all these emails are important to be retained, ask your administrator to add more storage to the account by ...