Troubleshooting Notifications: Oppo

Step 1: Enable notifications for the Zoho Mail app in device settings

Open your device’s Settings and go to Apps.
Tap Zoho Mail from the list of apps.
Tap Notifications.
Toggle the button On to enable notifications for the Zoho Mail app.

Step 2: Exclude Zoho Mail from battery optimisation

Open your device’s Settings and go to Battery.
Tap More settings.
Tap Optimise battery usage.
Tap Zoho Mail > Don't optimize.

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