Organizing email
Is it possible to view all the emails that contain attachments from a particular folder?
To view the emails containing attachments, click the Views option in the top menubar, click Attachments, and select Emails with Attachments. All the emails in this folder, that contain attachments will be listed. Learn more.
In the email listing page, can I view my oldest emails on top?
You can choose to view your oldest emails on top by using the Sort: Oldest on Top option from the top menubar in your email listing pane. This option will be available only when the conversation view is switched off. Learn more.
How do I move my emails from one folder to another?
Select the email that you'd like to move, click the Move to icon on the top menubar, and select the respective folder from the listing. You will also be able to create a new folder in the same listing. Alternatively, you can also drag an email and ...
What is the difference between the 'Write' and the 'Delegate' options in Folder Sharing?
If a folder is shared with the 'Write' permission, the users can perform selective actions on the message such as adding flags. In case the 'Delegate' permission is given, the user can reply on behalf of the owner of the folder. All the emails to ...
What is Folder Sharing?
You can share an entire folder of emails, with another colleague for them to view and comment on the emails in the folder. The permissions can be set as 'Read', 'Write' or 'Delegate' permissions. Learn more.
What is Email Sharing?
Email Sharing allows you to collaborate better with your colleagues, using comments, instead of long email threads. Refer here for more details.
How can I set my preferences to view only the Subject of the message in the listing?
By default the emails are displayed with summary in the Email listing. However, you can turn off the Summary and view only the Subject of the emails in the listing. You ca change this from the 'Appearance' settings.
Is there an option to view all emails from all folders?
You can use 'Views' to view emails across folders. All Messages helps you to view all the emails across all the folders.
Do you have any keyboard shortcuts for commonly used actions?
Zoho mail supports Keyboard shortcuts for key savvy users. You can enable Keyboard Shortcuts in the Mail Settings page. Refer here for more details.
How to view conversations?
The messages which have conversation threads of related messages have a conversation icon denoting the thread of messages.’ Click on the icon to view the entire conversation in a separate tab.

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