How do I recover my email account, in case I've forgotten the password?

How do I recover my email account, in case I've forgotten the password?

In case you've forgotten your account password, Zoho Mail provides two options for account recovery. You can recover your account either using your registered mobile number or secondary email id. In the login page, enter your Zoho email id and click the 'Forgot Password' link. Follow the steps that proceed and fill in the required details to recover your account. 
Learn more about account recovery for organization account users and personal account users.

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