Integrate Zoho Marketing Automation with e-commerce applications to manage your products, orders, customers, and carts; and have everything completely automated.
Send promotional campaigns, create customer journeys, segment leads based on their activities, and initiate automated series of follow-up messages and action flows for them.
Prerequisites:
- You must have an active Shopify account. If you have multiple active accounts, only a single account can be selected for integration.
- You must be the organization administrator in Zoho Marketing Automation to perform the sync.
To integrate with Shopify:
- Click Settings icon on the top-right corner of the screen, then click Apps under Integrations.


- Click Connect App on the top-right corner of the screen.

- Click E-commerce under Categories and then, select Shopify.
- Click Connect and click Continue.
- Enter your Shopify store URL and associated API values.

- Click Connect.
To integrate with Zoho Commerce:
- Click Settings icon on the top-right corner of the screen, then click Apps under Integrations.


- Click Connect App on the top-right corner of the screen.


- Click E-commerce under Categories and then, select Zoho Commerce.
- Click Connect and click Continue.

To disconnect integration with e-commerce applications:
- Click Settings icon on the top-right corner of the screen, then click Apps under Integrations.

- Click the e-commerce application you want to disconnect.
- Click Disconnect on the top right corner of the screen.
- Click Proceed in the confirmation popup.