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At Zoho Marketing Automation, we strongly urge you to authenticate your domain by implementing SPF and DKIM.
 
SPF
Sender Policy Framework is an authentication technique that helps receiving email servers identify legitimate email senders and prevent spam entering the inbox of email recipients. Learn more SPF.

DKIM
DomainKeys Identified Mail (DKIM) is an email authentication mechanism that uses the "Public key cryptography" technique to ensure that the email message was not modified during transit. Learn more about DKIM.
 
To successfully authenticate your sender domain, you need to set up your SPF and DKIM TXT records. Authenticating your sender domain is a simple process that involves four easy steps.
  1. Add your sender domain.
  2. Copy the SPF and DKIM TXT records from your Zoho Marketing Automation account.
  3. Add the SPF and DKIM TXT records to the DNS server.
  4. Authenticate your domain in your Zoho Marketing Automation account after adding the SPF and DKIM TXT records to the DNS server.
Let's dive deep and learn more about setting up SPF and DKIM TXT records.

Add your sender domain   

  1. Log in to your Zoho Marketing Automation account.
  2. Click Settings next to the notification icon.



  3. Under Marketing Channels, click Email.



  4. Select the Senders and Authentication tab and click Add Sender.



  5. Enter the email address patricia.b@zylker.com.
  6. Add multiple sender addresses separated by a comma, semicolon, space or enter each address on a new line.



  7. Click Save.
  8. Zoho Marketing Automation identifies the sender address as patricia.b@zylker.com and its domain as zylker.com as shown below.



  9. To verify your email addresses, log in to your email client and open the verification email sent by Zoho Marketing Automation.
  10. Click the Verify your email address button in the email to complete the verification process.
  11. Once verified, you will find your sender address (Example: patricia.b@zylker.com) listed under the Senders and Authentication tab.

Copy SPF and DKIM record values from Zoho Marketing Automation

Only the organization's admin has the privilege to access domain authentication settings. You can contact your organization's admin and ask them to help you authenticate your sender domain.
  1. Click Settings next to the notification icon.



  2. Under Marketing Channels, click Email.



  3. Select the Senders and Authentication tab and click Setup next to your domain.



  4. On the Setup SPF/DKIM page, click the Copy icon next to the SPF and DKIM text records.


Pasting the SPF and DKIM records in wordpress 

To add the SPF record for your domain, follow these steps:
  1. Log in to your WordPress account.
  2. From the navigation toolbar, click My Site.
  3. Under the Manage section, click Domains.
  4. Click the domain for which you want to add the text record.
  5. Scroll down and click the Name Servers and DNS link.
  6. Click DNS Records to add new TXT records.
  7. Enter the following information:
    1. Type: Select TXT as type of record to add.
    2. Name: Enter the domain name.
    3. Text: Paste the SPF TXT record displayed in the SPF/DKIM Setup screen.
                             Example: v=spf1 include:zcsend.net include:sender.zohobooks.com ~all
      8. Click Add New DNS Record.

To add the DKIM TXT record for your domain, follow these steps:
  1. Log in to your WordPress account.
  2. From the navigation toolbar, click My Site.
  3. Under the Manage section, click Domains.
  4. Click the domain for which you want to add the text record.
  5. Scroll down and click Name Servers and DNS link.
  6. Click DNS Records to add new text records.
  7. Enter the following information:
    1. Type: Select TXT as type of record to add.
    2. Name: Enter the DKIM host name displayed in the SPF/DKIM Setup screen. (Example: 2232._domainkey)
    3. Text: Paste the DKIM TXT record displayed in the SPF/DKIM Setup screen of your Zoho Marketing Automation account.
      8. Click Add New DNS Record.

 
Note:
  1. If your DNS has already mentioned the domain name, enter the domain key alone in the Host Name field.
  2. If your sub domain is mail.zylker.com, the domain key should be "2232._domainkey.mail"


Verify the sender domain

After the SPF and DKIM records for your domain have been added to the DNS servers, follow these steps to verify your domain:
  1. Click the Settings icon next to the notification icon.



  2. Under Marketing Channels, click Email.



  3. Select the Senders and Authentication tab.
  4. Locate your domain and click Setup.
  5. Click Authenticate.





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