Sender policy frameworks ( SPF )

Sender Policy Framework (SPF)

Spam is a major bottleneck issue that the email marketing industry faces on a daily basis. Fraudsters often try to forge the sender address of emails and try to perform malicious activities. The only way to protect your emails and improve deliverability is by implementing email authentication. Sender Policy Framework (SPF) is an authentication technique that helps receiving email servers identify legitimate email senders and prevent spam entering the inbox of email recipients.

How SPF works  


SPF allows an email sender to publish the list of IPs from which emails will be sent on their behalf. When we send email campaigns, the receiving server of the mailbox provider will perform a TXT record DNS lookup for the return-path domain. As a result, an SPF record will be returned. The SPF record will contain the list of IP addresses that are authorized to send emails on our behalf. When the IP address that was used to send the email campaign is present in that list, the email will pass SPF validation.

More about the SPF record   

  1. SPF is a “path-based” authentication system
  2. An SPF record is a unique DNS TXT record
  3. The record contains a list of IP addresses published by an email sender 

Decoding an SPF record value   

Sample SPF record

v=spf1 include:zcsend.net include:sender.zohobooks.com ~all
  1. v: This indicates the version of SPF that's being used.
  2. include: The include statements asks the receiving servers to include the SPF records of the specified domain. In our scenario, since the domain will be zcsend.net, its SPF records will looked up. The SPF records contain the set of IP addresses through which emails are being sent.
  3. ~all: When SPF fails, "all" will decide how receiving servers should handle the email. At Zoho Marketing Automation, we generally use the "Soft fail" approach. When SPF fails, the email will be accepted but tagged as a "Soft Fail."

Benefits of implementing SPF   

Implementing SPF will help us fight email spoofing. It also earns the trust of mailbox providers. This will help you improve deliverability as major mailbox providers prefer offering inbox placement for emails from an authenticated sender domain.

At Zoho Marketing Automation, we set up SPF for all of our users. All you need to do is copy the SPF value and paste it into your domain hosting website. Marketers need to understand that implementing SPF alone will not safeguard emails. To improve deliverability and protect your sender domain and emails from phishing and spoofing attacks, we recommend you implement DKIM and DMARC along with SPF.

Here are a few articles that will help you understand how to authenticate your sender domain:
Learn how to authenticate your domain in Zoho Marketing Automation.

    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION





                          Quick Links Workflow Automation Data Collection
                          Web Forms Enterprise Begin Data Collection
                          Interactive Forms Workplace Data Collection App
                          CRM Forms Customer Service Accessible Forms
                          Digital Forms Marketing Forms for Small Business
                          HTML Forms Education Forms for Enterprise
                          Contact Forms E-commerce Forms for any business
                          Lead Generation Forms Healthcare Forms for Startups
                          Wordpress Forms Customer onboarding Order Forms for Small Business
                          No Code Forms Construction RSVP tool for holidays
                          Free Forms Travel
                          Prefill Forms Non-Profit

                          Intake Forms Legal
                          Mobile App
                          Form Designer HR
                          Mobile Forms
                          Card Forms Food Offline Forms
                          Assign Forms Photography
                          Mobile Forms Features
                          Translate Forms Real Estate Kiosk in Mobile Forms
                          Electronic Forms

                          Notification Emails for Forms Alternatives Security & Compliance
                          Holiday Forms Google Forms alternative  GDPR
                          Form to PDF Jotform alternative HIPAA Forms
                          Email Forms
                          Encrypted Forms
                          Embeddable Forms
                          Secure Forms
                          Drag and Drop form builder
                          WCAG


                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • When SPF or DKIM alignment fails

                                                                                                                A DMARC check includes SPF and DKIM alignment. If your DMARC report says that SPF or DKIM alignment has failed for your emails even though you've properly authenticated your domain with Zoho Marketing Automation, read the information below to learn ...
                                                                                                              • Authenticate your domain

                                                                                                                At Zoho Marketing Automation, we strongly urge you to authenticate your domain by implementing SPF and DKIM. SPF Sender Policy Framework is an authentication technique that helps receiving email servers identify legitimate email senders and prevent ...
                                                                                                              • What is Domain Authentication?

                                                                                                                Email marketing is constantly subjected to spamming and spoofing affecting the business in the long term. We as marketers have often found our inboxes filled with spam messages. Most of those email senders seem familiar to us but are actually not who ...
                                                                                                              • DMARC Policy

                                                                                                                Spammers will often try to forge the "From" address in an email to deceive recipients and perform unlawful activities. Obviously mailbox providers want to prevent such emails landing in the inbox of their users, and email senders don't want their ...
                                                                                                              • DomainKeys Identified Mail (DKIM)

                                                                                                                DomainKeys Identified Mail (DKIM) is an email authentication mechanism that is deployed to prevent emails from being tampered with in transit. DKIM is widely adopted by businesses to protect their emails from spoofing and phishing attacks. How DKIM ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources