How do I delete a contact permanently?

How do I delete a contact permanently?

You can delete a single contact from its detail page permanently. To delete a particular contact from the contact details page:

  1. Click Contacts from the Navigation Toolbar to the left. Select View Contacts.
  2. Click on a particular contact to view its details.
  3. Click the More Actions button at top-right corner of the contact's profile picture.

  1. Choose Delete.

  2. In the pop-up that appears, you can enable the Delete Permanently checkbox and click the Delete Permanently button.

Once a contact is permanently deleted, you can't manually re-add it from your end. If you still wish to re-add that particular contact, they have to add their details via a signup form, a pop-up, or other means.

      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsEnterpriseOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceAccessible Forms
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit
                              Intake FormsLegalMobile App
                              Form DesignerHRMobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic Forms
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsEncrypted Forms

                              Secure Forms

                              WCAG

                                      Create. Review. Publish.

                                      Write, edit, collaborate on, and publish documents to different content management platforms.

                                      Get Started Now






                                                        You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                            Manage your brands on social media


                                                              • Desk Community Learning Series


                                                              • Digest


                                                              • Functions


                                                              • Meetups


                                                              • Kbase


                                                              • Resources


                                                              • Glossary


                                                              • Desk Marketplace


                                                              • MVP Corner


                                                              • Word of the Day


                                                              • Ask the Experts


                                                                Zoho Sheet Resources

                                                                 

                                                                    Zoho Forms Resources


                                                                      Secure your business
                                                                      communication with Zoho Mail


                                                                      Mail on the move with
                                                                      Zoho Mail mobile application

                                                                        Stay on top of your schedule
                                                                        at all times


                                                                        Carry your calendar with you
                                                                        Anytime, anywhere




                                                                              Zoho Sign Resources

                                                                                Sign, Paperless!

                                                                                Sign and send business documents on the go!

                                                                                Get Started Now




                                                                                        Zoho TeamInbox Resources





                                                                                                  Zoho DataPrep Demo

                                                                                                  Get a personalized demo or POC

                                                                                                  REGISTER NOW


                                                                                                    Design. Discuss. Deliver.

                                                                                                    Create visually engaging stories with Zoho Show.

                                                                                                    Get Started Now









                                                                                                                        • Related Articles

                                                                                                                        • What is the difference between deleting a contact and permanently deleting a contact?

                                                                                                                          Within the Contacts module, you can delete the contacts in two ways – either bulk deleting them or deleting an individual contact. If you bulk delete contacts, you'll see a pop-up requesting your confirmation of deleting these contacts. You'll see ...
                                                                                                                        • Bulk operations on contacts

                                                                                                                          Before we dive into the bulk operations, it is necessary to know that you can bulk update the contacts more than what is displayed on a single page. By default, the maximum number of records that can be displayed on a single page is 200. But there ...
                                                                                                                        • Understanding the Contact Profile Page

                                                                                                                          Clicking on a contact card will open a page that has detailed insights on the contact. We can divide this page into two halves. The top half of this page comprises the following details: At the extreme top-left, you can see the type of contact based ...
                                                                                                                        • Is there a limit to the number of marketing contacts that can be deleted?

                                                                                                                          Yes, there is a limit to the number of marketing contacts you can delete per organization in Zoho Marketing Automation. The limit is set at 100%. This is to ensure that the users don't needlessly delete and re-add their marketing contacts repeatedly. ...
                                                                                                                        • Why are some of my contacts ignored?

                                                                                                                          There are a few reasons why you may see some contacts excluded from your list: Issue Type Reason Troubleshooting Bounced Mail was undeliverable to the contacts or the email address doesn't exist. Only hard bounced contacts will get ignored. If its a ...
                                                                                                                          Wherever you are is as good as
                                                                                                                          your workplace

                                                                                                                            Resources

                                                                                                                            Videos

                                                                                                                            Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                            eBooks

                                                                                                                            Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                            Webinars

                                                                                                                            Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                            CRM Tips

                                                                                                                            Make the most of Zoho CRM with these useful tips.



                                                                                                                              Zoho Show Resources