Adding a secondary email address for a contact

How to add a secondary email address for a contact?

In addition to having an email address for a contact, it is possible to have another email address.
To do so:


  1. From the Navigation Toolbar to the left, click on Contacts and select View Contacts.
  2. Click on a contact to go into its detail page.
  3. Click on the Contact Properties tab.
  4. Scroll down and you'll see the Secondary Email Address field.
  5. As shown in the GIF below, you can add the email address there.


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