How do I purchase WhatsApp credits?

WhatsApp credits is a system where users need to have prepaid credits in their account to send messages to their target audience through WhatsApp Business API. These credits are to be purchased from Meta, that owns WhatsApp.

If you are on the Stand alone plan of Zoho Marketing automation, you can buy WhatsApp credits as ad ons, and if you're a Zoho One, CRM Plus or Marketing Plus user, you may purchase WhatsApp credits as IM credits.

You may follow the steps given below to purchase WhatsApp credits through Zoho Store.

Click the Settings icon in top-right corner, then click Subscription under General.
Click Change Plan. You'll be directed to the pricing page. Click Change plan.
Choose the number of credits you want to purchase in the Add-on section. You can check out your requirement using the WhatsApp credit calculator and purchase based on your requirement.
Click Proceed.
Confirm your order and make a payment.

Learn more about purchasing WhatsApp credits

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