Understanding Tags

Understanding Tags

Tags are labels that you add to a group of contacts so that you can sort, search, categorize, filter, and segment them efficiently. You can add tags to contacts based on demographics such as location, revenue, age or company size, scores etc. When you click on any tag, you can view all the records associated with it. 

To create a tag


  1. Under Contacts menu in the Navigation Toolbar to the left, select Lead Qualification.
  2. Click on the Tags tab at the top.
  3. Click Create tag.



  4. Provide the Tag Name for your reference in the tag creation slide-in.
  5. Select a color from the color box to be associated with this tag
  6. Provide a short Description for the tag.
  7. Enable Additional Condition toggle switch and add criteria for tags, if needed.



  8. Click Create.

Note: It is possible to assign more than one tag to a single contact.

To view contacts associated with a tag

  1. Under Contacts menu in the Navigation Toolbar to the left, select Lead Qualification.
  2. Click on the Tags tab at the top. List of tags created will be displayed.
  3. Click on the tag for which you want to see the associated contacts.
You can perform various bulk operations on contacts here similar to View Contacts tab.

To edit a tag

  1. Under Contacts menu in the Navigation Toolbar to the left, select Lead Qualification.
  2. Click on the Tags tab at the top. List of tags created will be displayed.
  3. Click on More Actions button at far right of the required tag.



  4. Click Edit. Make necessary changes.



  5. Click Save.

To clone a tag

  1. Under Contacts menu in the Navigation Toolbar to the left, select Lead Qualification.
  2. Click on the Tags tab at the top. List of tags created will be displayed.
  3. Click on More Actions button at far right of the required tag.



  4. Click Clone. A clone of the tag will be created. 

To delete a tag

  1. Under Contacts menu in the Navigation Toolbar to the left, select Lead Qualification.
  2. Click on the Tags tab at the top. List of tags created will be displayed.



  3. Click on More Actions button at far right of the required tag.
  4. Click Delete. Check Delete associated contacts option to delete contacts associated to this tag.
  5. Click Delete.


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