1. You must have an active Shopify account. If you have multiple active accounts, only a single account can be selected for integration.
   
2. You must be the organization administrator in Zoho Marketing Automation to perform the sync.
   

To integrate with Shopify:

1. Click Settings icon on the top-right corner of the screen, then click Apps under Integrations.
   
   
2. Click Connect App on the top-right corner of the screen.
   
3. Click E-commerce under Categories and then, select Shopify.
4. Click Connect and click Continue.
5. Enter your Shopify store URL and associated API values.
   
   
6. Click Connect.

To integrate with Zoho Commerce:

1. Click Settings icon on the top-right corner of the screen, then click Apps under Integrations.
   
   
2. Click Connect App on the top-right corner of the screen.
   
   
   
3. Click E-commerce under Categories and then, select Zoho Commerce.
4. Click Connect and click Continue.
   

To disconnect integration with e-commerce applications: 

1. Click Settings icon on the top-right corner of the screen, then click Apps under Integrations.
   
   
2. Click the e-commerce application you want to disconnect.
3. Click Disconnect on the top right corner of the screen.
4. Click Proceed in the confirmation popup.