Set up the sync   

1. Click Settings icon on the top-right corner of the screen, then click Apps under Integrations.
   
   
   
   
   
2. Click Eventbrite under Connected Apps. Click Create sync button.
3. Select an organization from Eventbrite if you have created multiple organizations.
   
4. Select the required events to sync to Zoho Marketing Automation. All the registrants and attendees will be synced to All contacts module of Zoho Marketing Automation.
   
5. Enable the toggle if you wish to create new lists in Zoho Marketing Automation for events you create in Eventbrite. This list will have the same name as your event name.
   
6. Select a topic if required to associate your contacts with a relevant topic you intend to communicate with them.
   
7. Select a lawful basis. This option will be available only if you've opted to comply with GDPR in  your Zoho Marketing Automation account settings.
   
8. Click Initiate.
   
   

Zoho Marketing Automation will automatically map the fields of your contacts already available in Eventbrite. Once you have set up the sync, you can view the fields that have been mapped.

 View mapped fields  

1. Select the required sync in the sync listing view.
   
2. Navigate to Pre-mapped fields tab. Here you can view all the fields that have been mapped from Eventbrite.
   

Sync Detail View  

To see the detail view of the sync,

1. Click Settings icon on the top-right corner of the screen, then click Apps under Integrations.
2. Click Eventbrite under Connected Apps to see the sync detailed view.  

Edit Sync Configuration  

1. Click Settings icon on the top-right corner of the screen, then click Apps under Integrations.
2. Click Eventbrite under Connected Apps.
3. Click Edit icon and edit the required details. 
   
   
4. Edit data and click Save.   
   

You can pause/reinitiate the sync by clicking the respective buttons in the sync detail view page.

Edit Mapping  

1. Click Settings icon on the top-right corner of the screen, then click Apps under Integrations.
   
   
   
   
   
   
2. Click Eventbrite under Connected Apps.
3. Navigate to Field Mapping tab.
   
   
4. Edit mapping and click Save.

  View sync history 

1. Select the desired sync in sync listing view.
2. Navigate to Sync history tab.
   
3. Here you can see a detailed view of your sync list:
   
1. Sync time - The time at which the sync was performed.
   
2. Total records - Total number of contacts synced at the given time.
   
3. Registered - Number of contacts who have registered to attend the associated event.
4. Added -  Number of new contacts added at the given time.
   
5. Updated - Number of existing contacts updated.
   
6. Skipped - Number of contacts not synced since they didn't match the sync criteria.
   
   
   
   

You can export your skipped contacts as a .csv file by clicking the export icon next to the skipped value.