How to setup sync with Gotowebinar

How to set up sync with Gotowebinar

GoToWebinar is a webinar solution that allows you to host live webinars, customize and embed registration forms, and analyze reports. Integrating Zoho Marketing Automation with GoToWebinar will allow you to sync registrants and attendees from GoToWebinar as contacts to promote your webinars by sending webinar-based email campaigns.
 
Learn how to integrate your GoToWebinar account with Zoho  Marketing Automation 
 

Set up sync  

  1. Click Settings icon on the top-right corner of the screen, then click Apps under Integrations.
    settings icon

    settings page
  2. Click GoToWebinar under Connected Apps. Click Create sync button.
  3. Select the required webinars to sync to Zoho Marketing Automation. All the registrants and attendees will be synced to All contacts module of Zoho Marketing Automation.
  4. Enable the toggle if you wish to create new lists in Zoho Marketing Automation for webinars you create in GoToWebinar. This list will have the same name as your webinar name.
  5. Select a topic if required to associate your contacts with a relevant topic you intend to communicate with them.
  6. Select a lawful basis. This option will be available only if you've opted to comply with GDPR in  your Zoho Marketing Automation account settings.
  7. Click Initiate.
InfoZoho Marketing Automation will automatically map the fields of your contacts already available in GoToWebinar. Once you have set up the sync, you can view the fields that have been mapped.

View mapped fields 

  1. Select the required sync in the sync listing view.
  2. Navigate to Pre-mapped fields tab. Here you can view all the fields that have been mapped from GoToWebinar.

Sync Detail View  

To see the detail view of the sync,
  1. Click Settings icon on the top-right corner of the screen, then click Apps under Integrations.
  2. Click GoToWebinar under Connected Apps to see the sync detailed view.  

Edit Sync Configuration  

  1. Click Settings icon on the top-right corner of the screen, then click Apps under Integrations.
  2. Click GoToWebinar under Connected Apps.
  3. Click Edit icon and edit the required details. 
  4. Edit data and click Save.   
You can pause/reinitiate the sync by clicking the respective buttons in the sync detail view page.

  View sync history 

  1. Select the desired sync in sync listing view.
  2. Navigate to Sync history tab.
  3. Here you can see a detailed view of your sync list:
    1. Sync time - The time at which the sync was performed.
    2. Total records - Total number of contacts synced at the given time.
    3. Registered - Number of contacts who have registered to attend the associated event.
    4. Added -  Number of new contacts added at the given time.
    5. Updated - Number of existing contacts updated.