Manage Billing
The Billing option in the Organization Details page lets you manage your payments for Marketing Plus such as purchasing add-ons and upgrading your subscription.
To upgrade your subscription
- Go to Setup and then Organization and click Billing.
- Click Upgrade.
- Select Yearly or Monthly and specify the required add-ons.
- Click Proceed.
- Enter Billing Details and Credit Card information.
You can also log in to your PayPal account to make the payment. - Click Make Payment.
To upgrade add-ons
- Go to Setup and then Organization and click Billing.
- Click Upgrade Add-Ons.
- Select the number of units and click Proceed.
- Click Make Payment.
To change your billing address
- Go to Setup and then Organization and click Billing.
- Click Change Address next to Payment Method.
- Click Change next to the address information.
- Enter the new billing address and click Update.
To change your payment method
- Go to Setup > Organization and click Billing.
- Click Change Payment Method.
- Enter your new Credit Card information or add your PayPal account.
- Click Update.
To downgrade add-ons
- Go to Setup and then Organization and click Billing.
- Click Downgrade Add-Ons.
- Select the Number of Units and click Proceed.
To cancel your subscription
- Go to Setup > Organization and click Billing.
- Click Cancel Subscription.
- Read the message and click Downgrade Anyway if you still want to cancel the subscription.
- Specify the reason for cancelling.
- Select the checkbox to downgrade at the end of the current billing cycle.
- Click Confirm Downgrade.
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