Social Media Marketing | Online Help - Zoho Marketing Plus

Social Media Marketing

No matter the size of the business, social media is one of the key channels for marketing. They help in engaging with customers around the globe, increasing brand awareness, boosting lead generation and sales, and more.
 
Social media marketing in Marketing Plus lets you create and share content, monitor what matters, collaborate with the team, and analyze the performance of your brand in social media. Using Social, you can link your Twitter, Instagram, Facebook, LinkedIn, Google My Business, and Youtube account, and manage them within the product.

Key Features of Social

Plan, Schedule, and Publish

Various posts can be created and saved as drafts, to be reworked. You can also choose to discuss with your team members, gather their feedback and incorporate them before publishing. You can also schedule posts to be published at a specific date and time. You also have SmartQ, which predicts the date and time in which there is a high chance for an increase in the audience traffic.

Monitor everything across channels

Get a live stream update from the audience across all social media channels, such as Instagram, Facebook, Twitter, LinkedIn, Google My Business, and Youtube. You can view a snapshot of their profile, like, retweet, reply directly to their post from Social. You can also create dashboards to monitor whenever your brand is mentioned on social media, and search keywords, users, likes, page search, reviews, and more. View all the direct messages received from your audience and reply right from Social.

Collaborate with Team

Work together with the entire team by discussing posts in various channels, sharing custom reports, and planning social media campaigns. The users who are part of Social can be assigned appropriate roles and profiles, which determines the level of access to data in the account. You will also get real-time notifications from clients or colleagues, and respond right away from the notification panel.

Approve content before publishing

Social media posts can be sent as drafts for approval before they are published. Users with the Publisher role can create these drafts and send them for approval, which can be approved by users with Approver permission. They can also update, or reject the post from getting published. If rejected, they can include a reason for rejection, which will be shared with the publisher. 

    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION





                          Quick Links Workflow Automation Data Collection
                          Web Forms Enterprise Begin Data Collection
                          Interactive Forms Workplace Data Collection App
                          CRM Forms Customer Service Accessible Forms
                          Digital Forms Marketing Forms for Small Business
                          HTML Forms Education Forms for Enterprise
                          Contact Forms E-commerce Forms for any business
                          Lead Generation Forms Healthcare Forms for Startups
                          Wordpress Forms Customer onboarding Order Forms for Small Business
                          No Code Forms Construction RSVP tool for holidays
                          Free Forms Travel
                          Prefill Forms Non-Profit

                          Intake Forms Legal
                          Mobile App
                          Form Designer HR
                          Mobile Forms
                          Card Forms Food Offline Forms
                          Assign Forms Photography
                          Mobile Forms Features
                          Translate Forms Real Estate Kiosk in Mobile Forms
                          Electronic Forms

                          Notification Emails for Forms Alternatives Security & Compliance
                          Holiday Forms Google Forms alternative  GDPR
                          Form to PDF Jotform alternative HIPAA Forms
                          Email Forms
                          Encrypted Forms
                          Embeddable Forms
                          Secure Forms
                          Drag and Drop form builder
                          WCAG


                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • Introduction to Marketing Plus

                                                                                                                Marketers spend a lot of time and effort studying marketing trends and listening to feedback so they can deliver tailored customer experiences. Every marketing project requires hard work, from sending email campaigns to creating help materials for ...
                                                                                                              • Automate Marketing Activities

                                                                                                                Marketing Automation is an all-in-one marketing automation platform that lets you automate various marketing activities. Automating the repetitive tasks in your business does not only simplify your work, it also helps you visualize and automate the ...
                                                                                                              • Unified marketing calendar

                                                                                                                As a Marketing Manager or CMO for a business of any size (small or enterprise), managing your daily activities and setting up a concrete marketing strategy for the whole year can be a daunting task. You might be working on email campaigns, social ...
                                                                                                              • Tracking expenses in a Marketing Project

                                                                                                                All your marketing expenses such as paid ads, social media promotions, hosting events, public relations, designing and printing materials, and so on can be tracked for each and every Marketing Project in Marketing Plus. These expenses can be ...
                                                                                                              • Creating Social Posts

                                                                                                                Integrate your Facebook, Twitter, LinkedIn, Instagram, YouTube, and Google My Business accounts and publish a post across all the channels using Social in Marketing Plus. There are four publishing options available. Publish Now: The post will be ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources