Social Media Marketing | Online Help - Zoho Marketing Plus

Social Media Marketing

No matter the size of the business, social media is one of the key channels for marketing. They help in engaging with customers around the globe, increasing brand awareness, boosting lead generation and sales, and more.
Social media marketing in Marketing Plus lets you create and share content, monitor what matters, collaborate with the team, and analyze the performance of your brand in social media. Using Social, you can link your Twitter, Instagram, Facebook, LinkedIn, Google My Business, and Youtube account, and manage them within the product.

Key Features of Social

Plan, Schedule, and Publish

Various posts can be created and saved as drafts, to be reworked. You can also choose to discuss with your team members, gather their feedback and incorporate them before publishing. You can also schedule posts to be published at a specific date and time. You also have SmartQ, which predicts the date and time in which there is a high chance for an increase in the audience traffic.

Monitor everything across channels

Get a live stream update from the audience across all social media channels, such as Instagram, Facebook, Twitter, LinkedIn, Google My Business, and Youtube. You can view a snapshot of their profile, like, retweet, reply directly to their post from Social. You can also create dashboards to monitor whenever your brand is mentioned on social media, and search keywords, users, likes, page search, reviews, and more. View all the direct messages received from your audience and reply right from Social.

Collaborate with Team

Work together with the entire team by discussing posts in various channels, sharing custom reports, and planning social media campaigns. The users who are part of Social can be assigned appropriate roles and profiles, which determines the level of access to data in the account. You will also get real-time notifications from clients or colleagues, and respond right away from the notification panel.

Approve content before publishing

Social media posts can be sent as drafts for approval before they are published. Users with the Publisher role can create these drafts and send them for approval, which can be approved by users with Approver permission. They can also update, or reject the post from getting published. If rejected, they can include a reason for rejection, which will be shared with the publisher. 

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now

            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION

                                    You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.

                                        Manage your brands on social media

                                          Zoho Desk Resources

                                          • Desk Community Learning Series

                                          • Digest

                                          • Functions

                                          • Meetups

                                          • Kbase

                                          • Resources

                                          • Glossary

                                          • Desk Marketplace

                                          • MVP Corner

                                          • Word of the Day

                                            Zoho Marketing Automation

                                              Zoho Sheet Resources


                                                  Zoho Forms Resources

                                                    Secure your business
                                                    communication with Zoho Mail

                                                    Mail on the move with
                                                    Zoho Mail mobile application

                                                      Stay on top of your schedule
                                                      at all times

                                                      Carry your calendar with you
                                                      Anytime, anywhere

                                                            Zoho Sign Resources

                                                              Sign, Paperless!

                                                              Sign and send business documents on the go!

                                                              Get Started Now

                                                                      Zoho TeamInbox Resources

                                                                              Zoho DataPrep Resources

                                                                                Zoho DataPrep Demo

                                                                                Get a personalized demo or POC

                                                                                REGISTER NOW

                                                                                  Design. Discuss. Deliver.

                                                                                  Create visually engaging stories with Zoho Show.

                                                                                  Get Started Now

                                                                                                      • Related Articles

                                                                                                      • Introduction to Marketing Plus

                                                                                                        Marketers spend a lot of time and effort studying marketing trends and listening to feedback so they can deliver tailored customer experiences. Every marketing project requires hard work, from sending email campaigns to creating help materials for ...
                                                                                                      • Automate Marketing Activities

                                                                                                        Marketing Automation is an all-in-one marketing automation platform that lets you automate various marketing activities. Automating the repetitive tasks in your business does not only simplify your work, it also helps you visualize and automate the ...
                                                                                                      • Tracking expenses in a Marketing Project

                                                                                                        All your marketing expenses such as paid ads, social media promotions, hosting events, public relations, designing and printing materials, and so on can be tracked for each and every Marketing Project in Marketing Plus. These expenses can be ...
                                                                                                      • Creating Social Posts

                                                                                                        Integrate your Facebook, Twitter, LinkedIn, Instagram, YouTube, and Google My Business accounts and publish a post across all the channels using Social in Marketing Plus. There are four publishing options available. Publish Now: The post will be ...
                                                                                                      • Can we add other Marketing applications within Zoho Marketing Plus?

                                                                                                        Marketing Plus already comes with all the applications that are required for your marketing activities. Further, various Zoho applications and third party applications such as Eventbrite, SurveyMonkey, GoToWebinar, can be integrated with Campaigns ...
                                                                                                        Wherever you are is as good as
                                                                                                        your workplace



                                                                                                          Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                                                                          Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                                                                          Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                                                                          CRM Tips

                                                                                                          Make the most of Zoho CRM with these useful tips.

                                                                                                            Zoho Show Resources