Deactivate or delete a user | Online Help - Zoho Marketing Plus

Deactivate or delete a user

Deactivating a user temporarily revokes their access to the Marketing Plus account. To access the Marketing Plus account again, the user will need to be reactivated by the Administrator.
Deleting a user removes them permanently from the Marketing Plus account. Both deactivating and deleting a user can only be performed by the Marketing Plus Administrator.
To deactivate or delete a user
  1. Go to Setup and then Users.
  2. Select the user and click Deactivate.
  3. To delete a user, click the Delete icon.

  4. Click Yes, I understand. Delete User. in the pop-up.
To reactivate a user
  1. Go to Setup and then Users.
  2. Click the dropdown in the top-left corner and select Inactive Users.
  3. Select the User and click Activate.

  4. Specify the Org Level Access and Brand Level Access and click Assign.

Export users

The administrator of the Marketing Plus account can export all the users to a spreadsheet.

To export users
  1. Go to Setup and then Users.
  2. Click the Export all users icon in the top-right corner. 

Search and filter

The Users page in Marketing Plus lets you search for and filter users based on their status.
  1. All Users: Displays the list of all users who have been added to brands in your Marketing Plus account, regardless of whether they are active, inactive, pending, or Marketing Plus admins.
  2. Active Users: Users who have an active user license for your Marketing Plus account.These are people who are using Marketing Plus services.
  3. Inactive Users: Users who were deactivated by the Admin of the organization.
  4. Pending Users: Users who are yet to accept the Marketing Plus email invite they were sent.
  5. Marketing Plus Admins: Users who are in charge of all brands of your organization. 

To search for and filter users
  1. Go to Setup and then Users and click the Search icon.
  2. Enter a name or email address.

  3. To filter users, click the dropdown in the top-left corner and select an appropriate option.

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