Support is available for all Zoho MCP users
The Zoho MCP support is available to all users for any concerns related to the platform. You can contact support for:
- Bugs in the Zoho MCP console
- Guidance in using the platform
- General queries about the Zoho MCP service
Essentially, if you're stuck somewhere while using the Zoho MCP service, you are welcome to contact support.
Tips to Draft Your Support Query
We believe in adhering to the most possible quickest turn around time in addressing your queries. The most time consuming factor in addressing your query is facing a lack of information. So, here are some tips that will help you draft a complete support query:
- Explain your problem statement in as much detail as possible.
- Detail the steps that you've tried to resolve the problem.
- Let us know the steps that you followed, this will help us in reproducing your error.
- Attach screenshots or screen recording of the problem that will provide us with more context.
Bonus Tip: If you are unable to find a solution in our documentation, let us know, so we can check if it can be included in our documentation to aid other users.
You ensuring that you've drafted a query that adheres to the above tips goes a long way in our ability to assist you more comprehensively.
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