Why do I see a black screen while I share my screen or application window using the Zoho Meeting desktop app?

Why do I see a black screen while I share my screen or application window using the Zoho Meeting desktop app?

Your screen may appear black during screen sharing due to automatic switching of graphic cards such as the NVIDIA card. To fix this issue (in Windows OS), please follow these steps.

1. Go to the Windows Control Panel.
2. Under Appearance and Personalisation, select NVIDIA Control Panel.
3. Under Manage 3D settings, select Program Settings.
4. In the section titled Select a program to customize, click Add.
5. Add zohomeeting.exe from the Zoho/ZohoMeeting directory (located at C:/>Users>YOURUSERNAME>AppData>local>Zoho>ZohoMeeting), then click Add.
6. Select Integrated graphics as the preferred graphics processor.
7. Click Apply, then try sharing your screen again with Zoho Meeting.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION





                        Still can't find what you're looking for?

                        Write to us:  support@zohoforms.com


                              



                            



                          Manage your brands on social media

                              Zoho Marketing Automation

                                Zoho Sheet Resources

                                 




                                    Zoho Forms Resources


                                      Secure your business
                                      communication with Zoho Mail


                                      Mail on the move with
                                      Zoho Mail mobile application

                                        Stay on top of your schedule
                                        at all times


                                        Carry your calendar with you
                                        Anytime, anywhere




                                              Zoho Sign Resources

                                                Sign, Paperless!

                                                Sign and send business documents on the go!

                                                Get Started Now


                                                    Zoho SalesIQ Resources



                                                        Zoho TeamInbox Resources



                                                                Zoho DataPrep Resources



                                                                  Zoho DataPrep Demo

                                                                  Get a personalized demo or POC

                                                                  REGISTER NOW


                                                                    Design. Discuss. Deliver.

                                                                    Create visually engaging stories with Zoho Show.

                                                                    Get Started Now










                                                                                          • Related Articles

                                                                                          • Scheduling an online meeting ​

                                                                                            Online meetings save travel costs and are easier to set up than physical meet-ups. In Zoho Meeting, all you need to do to set up a meeting is provide the details of the meeting and the email addresses of participants in the Schedule meeting form. ...
                                                                                          • Zoho Meeting iOS App

                                                                                            The Zoho Meeting Mobile App for iOS devices allows you to start, join, and schedule meetings from your iPhone or iPad. Attendees and co-organizers can easily join webinars straight from their mobile devices using the iOS app.   Pre-requisites : ...
                                                                                          • What are the differences in joining meetings using the Zoho Meeting desktop app and the browser?

                                                                                            Joining a meeting through your browser is faster, simpler and smoother if you lessen the load on your browser and enable the necessary permissions for it to transmit audio and video. The Zoho Meeting desktop app is recommended for application ...
                                                                                          • Zoho Meeting integration with Zoho Notebook

                                                                                            Zoho Meeting integration with Zoho Notebook will be enabled by default on all your Zoho Meeting paid accounts. It helps you to capture important information, make a note of any questions asked and answers given during your meeting, and ideas that ...
                                                                                          • Zoho Meeting Android App

                                                                                            With the Zoho Meeting Android app, you can start mobile meetings from anywhere, and join meetings and webinars directly from your mobile device. Communicate through real-time video and collaborate efficiently with screen sharing. Pre-requisites : ...
                                                                                          Wherever you are is as good as
                                                                                          your workplace

                                                                                            Resources

                                                                                            Videos

                                                                                            Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                            eBooks

                                                                                            Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                            Webinars

                                                                                            Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                            CRM Tips

                                                                                            Make the most of Zoho CRM with these useful tips.



                                                                                              Zoho Show Resources