The browser pop-up for enabling audio does not seem to appear. How do I fix this?

The browser pop-up for enabling audio does not seem to appear. How do I fix this?

If you do not see the browser pop-up that helps you enable audio for your online meeting, please try restarting your browser first. If the problem persists, you may try restarting your computer.

Restarting your browser

Google Chrome
To restart Google Chrome, enter chrome://restart in your browser.
 
Mozilla Firefox
  1. To restart Mozilla Firefox, go to Firefox menu > Tools > Web Developer. Alternatively, press Shift + F2.
  2. Type restart in the command line of the developer toolbar and press Enter.

Restarting your computer 

Windows
To restart Windows OS, go to the Start menu, click the power button, then select Restart.
 
Mac
To restart Mac OS, go to the Apple menu and select Restart.

    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION









                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • Common audio/video errors and solutions

                                                                                                                Given below are some audio and video errors that occur in Chrome and Firefox browsers and solutions that will help you overcome them during online meetings and webinars. Track start error or Not Readable error This error occurs if audio and video are ...
                                                                                                              • How to fix audio and video issues in Mac OS Mojave and Windows 10?

                                                                                                                Enabling microphone and camera in Mac If your computer runs on MacOS Mojave, you will need to provide access to your camera and microphone for audio/video transmission while using Zoho Meeting. Zoho Meeting will ask you permission to use your camera ...
                                                                                                              • How to enable audio, video, and screen sharing in Mac OS Ventura 13.0

                                                                                                                If your Mac runs on OS version Ventura, you’ll need to enable the audio, video, and screen sharing permissions in your System Settings before you conduct meetings and webinars using Zoho Meeting. Enabling the microphone and camera on your Mac Zoho ...
                                                                                                              • How to enable audio, video, and screen sharing in Mac OS 10.15 Catalina and Big Sur 11.0?

                                                                                                                If your Mac runs on OS version Catalina 10.15 or Big Sur 11.0, you need to enable audio, video, and screen sharing permissions in your System Preferences before you conduct meetings and webinars using Zoho Meeting. Enabling microphone and camera in ...
                                                                                                              • Managing audio echo during a meeting

                                                                                                                Listed below are some of the possible causes why you can hear an audio echo or feedback during your meetings.      1. Computer's Audio Configuration Issue :  When choosing audio, try to use the same audio input and output devices. Using mismatched ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources