Managing audio echo during a meeting

Managing audio echo during a meeting

Listed below are some of the possible causes why you can hear an audio echo or feedback during your meetings.   
 
1. Computer's Audio Configuration Issue : 
When choosing audio, try to use the same audio input and output devices. Using mismatched microphone and external speaker devices may cause an echo.
 
Wrong Way :


 
Right Way :


 
 
2. High Microphone/Speaker Volume :
Built-in speakers that are overly loud can potentially cause echo. They may replay the sound picked up by your built-in microphone. Lower the volume of your microphone, speaker, or both to reduce the echo.
 
Following below are steps to moderate speaker volume levels on your computer:
 
Linux
  1.  Go to Settings > Sound > Input. 
  2.  Adjust the volume to mid level.
 
Mac
  1.  Go to System Preferences > Sound > Input.
  2.  Increase the Input volume using the slider.

 
Windows  
  1.  Go to Control Panel > Sound > Recording.
  2.  Double-click the microphone and select Levels.
  3.  Enable your microphone by clicking on the disabled speaker icon.
  4.  Increase the volume using the slider.
  5.  Click OK.
 
 
3. External Factors 
We recommend the following to fix audio feedback during meetings from other external factors.
  1.  Try connecting to a USB headset: Using USB headset plugged into your computer, or headphones with a mic plugged into your mobile device will reduce echo and improve the audio quality. 

  1.  Make sure both the computer and phone audio are not active : Ensure you are not connected to both the computer and the phone audio. If you have joined through Phone Audio while connected to Computer Audio, you can manually leave the computer audio by clicking Settings > Using Computer Audio Change > Switch to Phone > Continue.

  1.  Avoid joining the meeting in close proximity: Multiple connections in a single room may cause an echo. Have individuals move into different rooms to avoid picking up each others' audio or have everyone share a single phone/speaker.

  1.  Multiple computers with active audio in the same room: If you are in a meeting room with multiple devices, disconnect computer audio from the other devices.

  1.  Close duplicate tabs : Joining through two different browsers or the desktop app in the same computer may cause an echo. Make sure the duplicate tabs are closed.

  1.  External speakers/monitors : The source of an echo can also be from speakers (such as TV or soundbar) that are too loud. Lowering the volume might help to avoid unwanted noise.

  1.  Hardware specific : Device performance issues may produce an echo. Switching to an alternate device or ear phone may resolve this issue.

  1.  Failed Echo Cancellation on browsers : Try restarting your browser or PC to fix this issue.
  1.  Mute the microphone when you aren't speaking: If you weren't able to resolve your feedback issues, then try muting yourself when you aren't speaking to avoid having the unwanted noise disrupt the session.

  2.  Everyone can hear the unwanted noise: Sometimes, it can be unclear who is the source of the audio feedback during the meeting. If the "Who's talking" notification indicates you who is speaking when the unwanted noise occurs, try muting that individual.
 
 
 


    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION








                                You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                    Manage your brands on social media

                                      Zoho Desk Resources

                                      • Desk Community Learning Series


                                      • Digest


                                      • Functions


                                      • Meetups


                                      • Kbase


                                      • Resources


                                      • Glossary


                                      • Desk Marketplace


                                      • MVP Corner


                                      • Word of the Day


                                        Zoho Marketing Automation

                                          Zoho Sheet Resources

                                           

                                              Zoho Forms Resources


                                                Secure your business
                                                communication with Zoho Mail


                                                Mail on the move with
                                                Zoho Mail mobile application

                                                  Stay on top of your schedule
                                                  at all times


                                                  Carry your calendar with you
                                                  Anytime, anywhere




                                                        Zoho Sign Resources

                                                          Sign, Paperless!

                                                          Sign and send business documents on the go!

                                                          Get Started Now




                                                                  Zoho TeamInbox Resources



                                                                          Zoho DataPrep Resources



                                                                            Zoho DataPrep Demo

                                                                            Get a personalized demo or POC

                                                                            REGISTER NOW


                                                                              Design. Discuss. Deliver.

                                                                              Create visually engaging stories with Zoho Show.

                                                                              Get Started Now







                                                                                            You are currently viewing the help articles of Sprints 1.0. If you are a user of 2.0, please refer here.

                                                                                            You are currently viewing the help articles of Sprints 2.0. If you are a user of 1.0, please refer here.



                                                                                                  • Related Articles

                                                                                                  • Scheduling an online meeting ​

                                                                                                    Online meetings save travel costs and are easier to set up than physical meet-ups. In Zoho Meeting, all you need to do to set up a meeting is provide the details of the meeting and the email addresses of participants in the Schedule meeting form. ...
                                                                                                  • Zoho Meeting integration with Zoho Notebook

                                                                                                    Zoho Meeting integration with Zoho Notebook will be enabled by default on all your Zoho Meeting paid accounts. It helps you to capture important information, make a note of any questions asked and answers given during your meeting, and ideas that ...
                                                                                                  • Meeting Rooms

                                                                                                    Zoho Meeting Rooms Zoho Meeting Rooms is a video conferencing solution designed to make remote meetings and collaboration more efficient. Setting up virtual conference rooms will help organizations conduct video meetings with other rooms or with ...
                                                                                                  • Using computer audio and phone audio for meetings and webinars

                                                                                                    Computer audio (VoIP or Voice over Internet Protocol) You will need a set of built-in, attached, or wireless speakers and microphone to use computer audio for your meetings and webinars. A headset is recommended. Computer audio or VoIP is recommended ...
                                                                                                  • Join a meeting

                                                                                                    Participants can join meetings using joining links or meeting keys shared by the presenter via email or messaging apps. They can join meetings from web browsers, the Zoho Meeting Desktop app, or mobile devices using the Zoho Meeting iOS and Android ...
                                                                                                    Wherever you are is as good as
                                                                                                    your workplace

                                                                                                      Resources

                                                                                                      Videos

                                                                                                      Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                      eBooks

                                                                                                      Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                      Webinars

                                                                                                      Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                      CRM Tips

                                                                                                      Make the most of Zoho CRM with these useful tips.



                                                                                                        Zoho Show Resources