Using computer audio and phone audio for meetings and webinars
Presenters and participants of online meetings and webinars can use either their computer or their phone for audio transmission.
Computer audio (VoIP or Voice over Internet Protocol)
The 'Computer audio/VoIP' feature is available both in the free and paid editions of Zoho Meeting.
You will need a set of speakers and a microphone for this. A headset is recommended.
To use computer audio, select the Computer audio option when you start or join an online meeting or webinar.
Note
Attendees of a webinar are muted by default, and can only listen to the presenter. In an online meeting, all participants can transmit and receive voice.
Phone audio
If you have poor internet connectivity, you can join meetings and webinars through your phone using dial-in numbers. Presenters in the paid edition can also purchase the toll-free add-on to let participants join sessions for free using toll-free numbers.
How to connect to audio using your phone
Dial-in numbers are not available for SA(Saudi Arabia) and UAE(United Arab Emirates) Data centers.
- Enter your meeting or webinar window.
- Select the phone option for audio transmission. A window will display the dial-in number (and the toll-free number, if purchased) for your country, an access code for your session, and a PIN.
- Enter the dial-in (or toll-free) number on your phone. You can omit the initial code if you're making a call within the country. For example, if you are entering the dial-in number for Argentina while you are in Argentina, you need not enter the code ’54’.
- Enter the access code and press #.
- Enter the PIN (optional) and press #.
Useful links:
- Purchase the toll-free add-on (only for users in the paid edition)
- Presenters need to start sessions on their computer before they connect to phone audio. Participants have the option to join sessions only using their phones.
- PIN is useful for identifying users and the mode (computer audio/phone) in which they connect to a meeting or webinar. This is optional for both presenters and participants.
- Webinar participants will be connected through computer audio by default as they enter the webinar window. To switch to phone, click the phone icon at the bottom of the video feed.
- You can use your own internal conferencing system and use Zoho Meeting for screen sharing. However, the audio will not be recorded if you do so.
- The presenter and the participants don't need to be on the same medium device during a webinar or meeting. Participants can use their phone to join a session while the presenter uses computer audio and vice-versa.
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