This guide provides an overview of the roles and permissions within Zoho Meeting. It outlines the responsibilities and access levels associated with each role.

Availability  

• The Roles and Permissions feature is available across all paid editions in Zoho Meeting.

• Only Super Admins and Admins have the authority to manage roles and permissions.

Overview  

Zoho Meeting offers a structured role-based access system to manage user interactions effectively. The primary roles include Super Admin, Admin, and Member, each with specific privileges tailored to organizational needs.

Key Roles  

1. Super admin  

Privileges & restriction:

• Full access: Super Admins have unrestricted access to all features, settings, and data within Zoho Meeting.

• Role management: They can create, modify, and assign roles, including adjusting permissions for Admins and Members.

• System configuration: Super Admins can configure organization level settings affecting the entire organization.

• Data access: They can view and manage all meetings, webinars, recordings, and user activities across users and departments.

 2. Admin  

Privileges & restriction:

• Meeting and webinar management: Admins have the same privileges as Super Admins, except they cannot modify the Super Admin.

• User management: They can add, remove, and manage users within the organization except the admin.

• Access to reports: Admins can generate and view reports related to meetings and webinars.

• Configuration settings: They can adjust settings that affect meeting functionalities and user interactions.

3. Member  

Privileges & restriction:

• Meeting participation: Members can join meetings and webinars as attendees.

• Hosting capabilities: Depending on organizational settings, Members may be able to host their own meetings.

• Access to personal data: They can view recordings and reports related to meetings they have participated in.
  

Role Hierarchy  

The role hierarchy for access management flows as follows:

• Super Admin > Admin > Member

This hierarchy ensures that permissions cascade down, granting higher roles broader access while maintaining security and control.

Managing Permissions  

Creating and managing meetings  

• Super admins and admins- Can create, schedule, and manage both instant and recurring meetings.

• Members- Can only be able to host meetings, depending on the permissions granted to them.

Viewing and sharing data  

• Super admins can access all meeting data, including recordings and reports.

• Admins can access data within their scope but may have restrictions on certain global data.

• Members can access data related to meetings they have hosted.

Changing user roles and permissions  

• Super Admins can modify the roles and permissions of any user within the organization.

• Admins can manage user roles within their scope but cannot alter the roles of Super Admins or other admins.

• Members do not have the authority to change user roles or permissions.

Department-level Roles  

Zoho Meeting allows for departmental segmentation, enabling tailored roles for different teams:

• Department admin: Manages meetings and users within a specific department, with permissions similar to Admins but limited to their department.

• Department member: Participates in meetings and webinars within their department, with permissions akin to Members but confined to departmental activities.
  
  

Note: Organization-level Super Admins and Admins have full control within departments as well.