Departments
The Department feature can be used to schedule and keep the meetings organized across different user groups in an organization. The major benefit of Department feature is to manage multiple sets of users and organize separate sessions within an organization.
The 'Departments' feature is available exclusively in the Professional edition for meetings and in the Enterprise edition for webinars in Zoho Meeting.How to add a Department- Sign in to the Zoho Meeting web portal.
- Go to Settings and select the Departments Tab.
- Choose Add Department.
- Enter the name of the department and description under Department and Description respectively.
- Click Add to create the department.
- In the Department details page, click Add Users to specify users for that department.
- You can search and add users within the organization or even include a list of users as Comma Separated Values (CSVs).
- Click Add to add the users to the department.
How to schedule a meeting within a department
- Sign in to the Zoho Meeting web portal.
- Click Schedule a Meeting
- Enter the title, date, and time, and choose the type of meeting.
- Under the Department drop-down list, choose the department you wish to schedule that particular meeting for.
- Click Schedule.
If you select All Departments from the drop-down, the respective department names will now be available in the details page of each scheduled session.
How to schedule a webinar within a department
- Sign in to the Zoho Meeting web portal.
- Click Schedule a Webinar.
- Enter the title, description, date, and time of your webinar.
- Under the Department drop-down list, choose the department you wish to schedule that particular webinar for.
- Click Next and complete the necessary steps to schedule a webinar.
- Once the steps are completed, click Finish.
If you select All Departments from the drop-down, the respective department names will be available on the details page of each scheduled webinar.
Note: While scheduling a meeting or webinar, it is mandatory to choose a specific department. It's not possible to schedule a session with the default All Departments chosen in the drop-down.
How to delete a Department
- Go to Settings and select the Departments Tab.
- In the Departments tab, you can perform three actions for a department: Add Users, Edit, and Delete.
- Click the Edit icon to edit the department details, and click the Delete icon to remove that department from the organization.
- Once you click Delete, a pop-up will open up in which you can choose to either Move the users and the upcoming sessions to another department or Move the users to another department and cancel the upcoming sessions.
- Choose another existing department to move the users and sessions.
- Click Delete again.
Note:
- Admin of the organization can create and delete departments, and schedule sessions across various departments. Members of the organization can only view the departments and schedule sessions.
- Before deleting a department, you need to either move both the users and sessions to another department, or only move the users and cancel the upcoming sessions.
- You can set a department as default by clicking on the star icon next to the department name. By doing so, that department will be chosen by default to schedule future meetings.
- In the upcoming and past meetings and webinars, you can find the department in the details page of the session, provided All Departments is chosen in the department drop down list.
- This feature is available exclusively in the webinar Enterprise edition of Zoho Meeting.
If you experience any issues, please contact support@zohomeeting.com.
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