What should I do if new custom fields and modules are added to Zoho CRM after Motivator's initial CRM sync process?

Visit Motivator's settings and click CRM Sync > Re-sync Users/Modules/Fields to fetch and update all fields and modules, including newly added custom fields and modules.

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Related Articles
What Zoho CRM modules does Motivator support?
Motivator supports all Zoho CRM modules: Leads Accounts Contacts Potentials Tasks Events Calls Cases Campaigns Solutions Products Vendors Quotes Sales Orders Purchase Orders Invoices
Configuring Zoho Motivator's features in Zoho CRM
Zoho Motivator was created to encourage positive sales behaviors in a fun way. Sales behaviors are activities which influence your sales, such as making more calls or attending more meetings. Zoho Motivator helps identify these behaviors using ...
Can I use custom modules/fields in CRM for KPI?
Yes. You can choose any field for your KPI. Exceptions are Total field in Quotes, Sales Orders, Purchase Orders and Invoices. If you face any trouble for CRM sync, try manual sync. See also: Synchronize with Zoho CRM Account ...
Synchronize with Zoho CRM Account
Zoho CRM and Zoho Motivator are automatically synchronized on a regular basis. However, you can use the following options to manually sync with CRM as well. Sync options Update CRM Sync Token This updates the security token used by Motivator to ...
Can Motivator integrate with Zoho apps other than Zoho CRM?
No. Currently, Motivator can sync only with Zoho CRM.