Overview

Zoho Notebook includes AI-powered capabilities designed to support note-taking, content generation, and productivity workflows. These features use a combination of in-house AI systems and external AI models, depending on the functionality being used.

This article explains how AI features work in Zoho Notebook, how data is handled across different AI capabilities, and what users should keep in mind while using AI-generated outputs.

How AI Features Work

Zoho Notebook follows a hybrid AI approach where different features rely on different processing systems based on their purpose.

Transcription

• Powered by Zoho’s in-house ASR (Automatic Speech Recognition) models 
• Audio data is processed within Zoho’s infrastructure 

AI Generation (e.g., Note Completion, Checklist Generation)

• Powered by a combination of in-house and external AI models 
• Models may be dynamically selected depending on the feature and requirement 

This distinction helps determine how and where data is processed while using different AI capabilities.

Data Handling

Data processing varies depending on the feature being used. Transcription-related data remains within Zoho systems, while AI generation features may involve processing through externally supported AI models.

Key points to keep in mind:

• Only relevant input data is processed to generate responses 
• Some AI generation features may involve third-party processing 
• Users should avoid entering: 

• Sensitive personal information 
• Confidential or proprietary content 

Understanding how these features work helps users make informed decisions while using AI-powered functionality.

Accuracy of AI Responses

AI-generated content is designed to assist users, but responses may not always be completely accurate or reliable. Outputs can occasionally contain errors, omissions, or unintended bias.

While using AI features:

• Treat responses as assistive suggestions 
• Verify important information independently 
• Avoid relying solely on AI-generated content for critical decisions
  

AI-Generated Content

Zoho Notebook does not claim ownership of AI-generated content. However, users are encouraged to review and validate generated outputs before using, sharing, or publishing them.

Users should ensure that generated content:

• Meets their expectations and requirements 
• Does not unintentionally include inaccurate information 
• Is appropriate for its intended use case
  

Limitations of Liability

Zoho does not guarantee the accuracy, performance, or suitability of AI-generated outputs. As a result, Zoho is not responsible for any outcomes resulting from reliance on such content.

In practice, this means:

• AI outputs should be used with caution 
• Decisions should not rely solely on generated responses 
• Users assume the risk of usage
  

Using AI Responsibly

AI features in Zoho Notebook are intended to improve productivity and assist with workflows, not replace human judgment.

Recommended best practices include:

• Reviewing generated outputs carefully 
• Verifying critical or sensitive information 
• Applying personal or professional judgment where necessary
  

Key Takeaways

• Transcription is handled using Zoho’s in-house ASR models 
• AI generation features use a mix of in-house and external AI models 
• Data handling varies depending on the feature being used 
• AI-generated responses may not always be fully accurate 
• Users should review and verify important outputs before use
  

Need Further Assistance?

If you have questions or need clarification regarding AI features in Zoho Notebook, contact Zoho Support through the in-app help option or email support@zohonotebook.com.

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