How long does the document persist in Zoho Servers?
Documents uploaded to Zoho Office Editors (Writer, Sheet, Show, PDF Editor) through Office Integrator are session-based. Each document session is valid for 6 hours by default.
Schedulers run every 6 hours to clear documents in cases where the user fails to close the session properly (e.g., due to browser crashes or network latency issues). Once the browser session is closed or the document session expires, the document content is automatically removed from Zoho’s servers.
Since Office Integrator APIs are stateless, the only state maintained is the current session of the document being viewed or edited. If the session expires or is closed before the 6-hour duration, the host application must initiate a fresh API request with the document content to continue viewing or editing.
Each API request to open a document is counted as one API call, and usage is calculated based on this criteria.