Payment Related Queries

1. Who can control the payment options?

Only the admin of the account will be allowed to manage the Office Integrator subscription or payment options.

2. Can I upgrade, downgrade or cancel my Office Integrator subscription at anytime?

Absolutely. Zoho Office Integrator is a month-to-month, usage-based subscription. You can upgrade, downgrade or cancel at any time.

3. How to upgrade, downgrade or cancel the subscription?

Go to Zoho Office Integrator Dashboard, click on Upgrade/Change Plan button. Then again, select Change Plan option under Manage subscription.

You can upgrade/downgrade the subscription, by choosing the required plan in the next page. To cancel the subscription, click on the cancellation link as shown in below image.

4. How to switch from Monthly to Yearly Plan?

Go to Zoho Office Integrator Dashboard, click on Change Plan button. Click on Switch to Yearly option under Manage Subscription as shown below.

You will find the options to upgrade or downgrade the White Label Add-Ons (under Manage subscription) only if you are subscribed to our Commercial Plan.

5. How to change the credit card details and view the transaction information?

If you would like to change the credit card details for your online subscription, please use this link.

To view the invoice or transaction information, please refer this link.

Only the super admin of your account can access the above links.

6. How to subscribe in offline (without credit card)?

To sign up in offline mode, contact our Sales team at this email id: sales@zohocorp.com with the details. They will help you out in enabling the subscription.

This is applicable only for the yearly subscription.

7. I wish to upgrade to a paid plan. What are my payment options?

We accept payment via Visa, MasterCard, American Express and PayPal. We also accept payment via bank transfer or check transfer for yearly subscriptions.

For more details, please contact: sales@zohocorp.com.

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